Quantrics Customer Experience Center

Customer Care

We provide contact center associates, training, facilities, technologies, and operational expertise to our parent and subsidiary companies to create exceptional customer experiences across all our touchpoints. We support customer channels such as voice and chat.

Technical Support

We troubleshoot, diagnose and resolve network and technical issues, while continuously testing and evaluating new technologies which we can use to provide flawless interactions, every time.

Loyalty

We devise and develop effective solutions that can help our parent and subsidiary companies resolve customer issues which will ultimately lead to total employee satisfaction and loyalty.   

Sales

We maintain our parent and other subsidiaries’ customer base by providing them with the best and latest deals -- which are carefully tailored to their needs and preferences. Our goal is to ultimately ensure brand loyalty, profit growth, customer satisfaction and retention.