Senior BI Operations Analyst

At Quantrics, we consider our people our most important asset.  Our focus is not only on creating a great customer experience – its about building and promoting a culture of constant team member growth, creating a sense of family, and working together to improve our lives and the lives of those in our local communities

We do not just offer a stellar working environment; we also offer amazing benefits and very competitive compensation packages.  We also make employee advancement and overall wellbeing a priority because we value our employees above all else.

Senior BI Operations Analyst

Are you someone who is data driven?

Do you have passion in problem solving?

Do you love sharing ideas?

You will have an opportunity to:

• Collaborate with various team members to support the creation and deployment of marketing campaigns across multiple communication channels (SMS, Email, Direct Mail, etc.)
• Manage the creation and deployment of targeted marketing campaign lists.
• Work closely with other analysts to ensure marketing campaigns are setup with zero defects and deployed on time according to campaign schedules.
• Utilise data analysis and validation skills to deliver accurate campaign lists to third party suppliers.
• Monitor on-going campaigns to identify issues or failures and troubleshoot errors.
• Perform customers data investigations using various data sources.
• Work with the team to identify and resolve any data issues and improve existing data processes.
• Identify opportunities to optimize campaign lists and existing list creation processes.

You will be a great fit to our team if…

• Solid interpersonal skills and problem-solving skills with the proven ability to work with minimal guidance.
• Highly organized with the proven ability to manage multiple assignments and work in a fast & agile paced environment.
• Solid problem-solving skills and the ability to make sound decisions and recommendations.
• Collaborative spirit to share learnings and knowledge with peers.

• Strong analytical skills to be able to interpret data and generate insight and action.

Requirements and Qualifications

• 5+ years of experience in Data Analysis and Data Extraction.
• Bachelor’s degree in Computer science, Statistics, Mathematics, or other quantitative discipline
• At least 3+ years of hands-on experience with list creation using campaign management tools such as IBM Campaign (Unica).
• Strong competency using SAS or SQL.
• Knowledgeable with flow charts.
• Excellent communication skills.
• Able to work in a night shift schedule.

Additional Information:

Position Type: Non Management 
Job Status: Regular - Full Time 
Position Level: Q20 

Application Deadline: 08/11/2020 

Quantrics is committed to fostering an inclusive, equitable, and accessible environment where all employees and customer feel valued, respected, and supported.  We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.