Business Intelligence

Business Intelligence Developer, (Contract)

Req Id: 252851 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.
 

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 
 

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
 

 

Are you passionate about analyzing data to understand customer behavior?

Do you have a natural ability to interpret data in order to tell a story and influence others?

Are you an out of the box thinker?

Do you want to contribute your findings to potential business opportunities?

Do you want to work with best in class technology and tools in BI?
 

If you answered an Enthusiastic “YES” to the above, this role could be for you!

Bell is currently seeking an experienced Business Intelligence (BI) Analyst specialized in executing and managing campaigns. As part of this team, you will have opportunities to build your leadership skills and drive important business decisions working with new, cutting-edge BI technologies.

 

Key Responsibilities:

  • Interpret marketing and customer data to identify new opportunities on how to best target and appeal to customers.
  • Work cross-functionally with market insight teams, product, pricing, marketing communications, channel and IT to develop and execute campaigns end to end
  • Define, develop, and execute targeted campaigns to accelerate sales, reduce churn and grow revenue.
  • Actively contribute to the overall marketing planning cycle.
  • Data analysis – Analyze data to provide insight for opportunities for campaigns
  • Data mining– Ability to retrieve data and identify data errors/gaps in the data sources
  • Campaign management – Provide list extraction for campaign targeting of marketing programs, particularly the use of control groups and related post-analysis.
  • Data development – Migration of customer data between systems and working with IT teams to evolve database development.
  • Automate recurring processes.
  • Collaborate with business, third party and IT staff on complex data delivery solutions.
     

Qualifications:

  • 2 plus years of experience in a database marketing/ analytics/ CRM role.
  • Experience with IBM Campaign (Unica) or alternative campaign automation solution.
  • Background with Data Management, Business Intelligence, Reporting Tools and Design.
  • Direct/target marketing experience including campaign list creation, understanding of Do Not Call and Contact Strategy processes.
  • Strong analytical skills in order to be able to interpret data and generate insight and action
  • Experience and understanding of the marketing planning lifecycle and key business units such as product, pricing and marketing communications.
  • Highly organized with the proven ability to manage multiple assignments and work in a fast paced environment.
  • Excellent interpersonal skills (verbal and written) with the ability to get things done by influence.
  • Highly creative with the ability to think outside the box when developing concepts, approach and offers.
  • Post Secondary degree in Business, Marketing or Mathematics
  • Solid problem solving skills and the ability to make sound decisions and recommendations
  • Detailed oriented and the ability to work with minimal supervision
  • Previous work in the Telecom industry would be an asset
  • Experience using SQL would be preferred

 

(This is a contract role for 6-12 months)

 

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Temporary - Full Time 
Job Location: Canada : Ontario : Don Mills || Canada : Quebec : Montreal 
Application Deadline: 05/29/2020 

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

 

Created: CanadaON, Don Mills