Associate Computer Application Support
Req Id: 430180
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.
Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.
Name and description of the hiring department
The Support Field Services team is looking for a dynamic candidate to provide analytical support to Bell's Field Operations teams. This opening is an excellent opportunity for anyone interested in working in a challenging and high-profile environment. The job requires an individual who is open to change, has strong business acumen and is results-oriented.
As such, the candidate must be able to manage change while working efficiently in a collaborative environment with different business units. The selected candidate will be responsible for designing, developing and testing internal web applications, and supporting information system operations for our community of users.
Job Duties / Accountabilities
• Offer support to existing web application & tool users by diagnosing, isolating, and de-bugging problems with existing applications and reporting
• Build, design, develop and support new web applications and reports in an effort to make Field Services more efficient and productive
• Perform unit testing as required
• Analyze and evaluate the requirements for change requests or new applications
• With minimal guidance, gather and analyze information from various sources to ensure its integrity, and resolve any anomalies
• Offer support to web application to users by diagnosing, isolating, and de-bugging problems with existing applications
• Locate and define new process improvement opportunities in existing applications in order to achieve optimal results while ensuring accuracy and adhering to tight deadlines
• Develop and maintain reference documents for internal customers
• Work closely with the manager in charge of the team, and with all managers within our organization and Field Services
Essential Qualifications / Competencies
• University or College degree in computer sciences or relevant experience in equivalent domain
• Strong communications and documentations skills
• Ability to effectively communicate with internal and external stakeholders
• Familiar with Agile project management methods (Kanban, Scrum)
• Advanced experience with GIT, Jira, Confluence, Visual Studio/ Visual Studio Code
• Knowledge of Object Oriented Programming using C#, Typescript/Javascript
• Knowledge of web application development using C#, .net core 6 Framework
• Knowledge of HTML, JSON, CSS and Angular 13/14, Python
• Knowledge of SQL server relational database, ADO.Net and Entity framework
• Knowledge of REST and WEB API. Experience in Developing, testing and consuming web services
• Ability and desire to learn new technologies
• Ability to work autonomously and as part of a team
• Flexibility with regard to performing out-of-mandate tasks, as required
Preferred Qualifications / Competencies
• Hands-on software development lifecycle (SDLC)
• Hands on Cloud PaaS/IAAS environment
• Manage deadlines and ensure effective project follow-up
• Strong communication skills (spoken and written) conducive to addressing an audience of managers
• Bilingualism (English and French)
Working Conditions
• Work schedule: Hours are scheduled between Monday and Friday, 8:00 a.m. to 5:00 p.m. Weekly hours will vary based on operational needs and may be up to a maximum of 37.5 hours
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Regular - Part time
Job Location: Canada : Ontario : Mississauga || Canada : Quebec : Verdun
Work Arrangement: Remote
Application Deadline: 06/07/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers.