Infrastructure & Cloud Product Manager
Req Id: 428344
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
Summary
We are building a new Product Management practice within our Infrastructure & Cloud organization, and we’re looking for a forward‑thinking Product Manager to help shape its foundation. In this role, you will play a pivotal part in defining how our internal technology services are designed, consumed, and continuously improved. You will also lay the groundwork for future external, revenue‑generating offerings by applying a product‑led mindset to our technology capabilities.
Key Responsibilities
- Develop a deep understanding of market trends, competitive dynamics, and customer behaviours to identify opportunities, risks, and emerging needs.
- Define and enhance our Infrastructure & Cloud services as products with clear value propositions and measurable outcomes.
- Design and evolve a cloudinspired service catalog.
- Own the full product lifecycle; from ideation and development through launch readiness, iteration, and ongoing optimization; ensuring alignment with business strategy and stakeholder needs.
- Collaborate with architects and engineering teams to translate product vision into scalable, reliable solutions.
- Validate concepts through consumer testing and feedback loops with the Insights and CX teams to ensure market readiness.
- Improve the endtoend customer experience across infrastructure services.
- Build financial transparency models.
- Develop and execute a multiyear strategy to keep our solutions competitive, efficient, and aligned with organizational priorities.
- Lead discovery activities for new commercial offerings.
- Collaborate with Marketing, Sales, and Operations to deliver strong gotomarket execution for external products, ensuring sales teams can position the right solutions for the right customer needs.
- Advocate for a strong product mindset across the organization.
- Drive continuous improvement through datadriven insights, feedback, and agile practices.
Critical Qualifications
- 5+ years in Product Management or similar.
- Strong customer-centric and analytical mindset.
- Ability to collaborate with technical teams.
- Excellent communication and stakeholder management.
Preferred Qualifications
- Familiarity with cloud and modern infrastructure.
- Experience with service catalogs or platform products.
- Exposure to ITSM tools.
- Knowledge of cost modeling.
Additional Requirements
- Entrepreneurial and creative thinker.
- Curious and structured.
- Passion for simplifying complex systems.
- Strong sense of ownership.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 03/20/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Mississauga
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