Senior Manager, Business Transformation
Req Id: 427985
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
About the Team
Join the Bell Wholesale team, a pivotal group that empowers national and international service providers, major tech companies, and digital startups to expand their connectivity across Canada. You will provide the critical telecom infrastructure that fuels the growth of AI and enables industry leaders to innovate.
Summary
We are seeking a Senior Manager, Wholesale Transformation to develop and lead complex, end-to-end transformation initiatives. In this senior-level role, you will implement next-generation, AI-driven solutions to optimize our processes for new and existing wholesale services.
The ideal candidate is a strategic thinker with strong commercial acumen, an expert communicator, and a hands-on executor. Proven experience in business transformation or management consulting is essential for success in this role.
Key Responsibilities
- Lead the development and execution of high-impact programs that align with wholesale business goals, driving growth, innovation, and operational efficiency.
- Oversee the creation and execution of capital plans, ensuring strategic investments are aligned with business priorities and deliver measurable ROI.
- Champion automation, AI, and process simplification initiatives to enhance team productivity, reduce manual effort, and improve service delivery.
- Act as the integration lead for cross-functional initiatives, ensuring seamless collaboration across departments and successful delivery of integrated solutions.
- Build and maintain strong relationships with wholesale partners and internal stakeholders, acting as a trusted advisor and strategic thought leader.
- Analyze complex business challenges and develop comprehensive strategies to address them, focusing on enhancing operational efficiencies and effectiveness.
- Monitor and report on project progress, risks, and outcomes to senior leadership.
Critical Qualifications
- Bachelor’s degree in Business Administration, Engineering, Finance, or a related field; MBA or relevant graduate degree strongly preferred.
- 4+ years of experience in business transformation, management consulting, corporate strategy, or a related field, preferably in a B2B or wholesale environment.
- Demonstrated success in leading complex, cross-functional projects with measurable impact.
- Strong analytical and problem-solving skills, with the ability to synthesize data and insights into actionable strategies.
- Proven experience in driving process improvement, automation, or digital transformation.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence teams without direct authority.
- Preferred: Experience in the telecommunications/technology industry or with carrier business models.
- Bilingualism (English/French) is an asset.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 02/08/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers.