BI Senior Data Analyst I

Req Id: 423363

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Summary

We are seeking a motivated and autonomous PCO/Data Analyst to drive account performance and provide strategic insights. This role involves monitoring and optimizing account metrics, financial performance, and operational efficiency through data analysis. The ideal candidate will have strong analytical skills, business acumen, and the ability to translate data into actionable strategies, contributing to continuous improvement across account management processes.

Key Responsibilities

Financial Oversight & Control:

Monitor and analyze account finances, including revenue, costs, and profitability.
Conduct cost scrubbing and optimization to improve financial performance.

Data Analysis & Reporting:

Develop and maintain comprehensive dashboards to visualize key account metrics and performance indicators.
Perform data analysis to identify trends, patterns, and opportunities for improvement.
Generate regular and ad-hoc reports to provide actionable insights to stakeholders.
Evaluate operational team performance and identify areas for optimization.

Contract Governance & Operational Alignment:

Lead governance calls to review contract performance and ensure strategic alignment.
Act as a key liaison between operational teams, professional services, and senior management.
Ensure alignment of operational activities with contract requirements and performance targets.
Manage contract baselines, change requests, and addendums, ensuring alignment with financial and performance goals.

Behavioral and Leadership:

Proactive and results-oriented: Embraces challenges with enthusiasm and a positive "can-do" attitude, consistently exceeding expectations.
Innovative and solution-focused: Proactively identifies opportunities for improvement and contributes creative solutions to enhance efficiency and effectiveness.
Customer-centric: Demonstrates a strong understanding of customer needs and leverages this knowledge to deliver exceptional service and build strong relationships.
Analytical and detail-oriented: Meticulously gathers and analyzes information to effectively identify and resolve complex problems.
Collaborative team player: Actively contributes to a positive team environment, fostering collaboration and contributing to shared success.
Growth-minded: Actively seeks opportunities to develop new skills and apply them to enhance job performance and contribute to organizational goals.

Critical Qualifications

Bachelor's degree in Business, Finance, Data Science, or a related field.
Proven experience in account management and data analysis.
Strong understanding of financial principles and account management practices.
Proficiency in data analysis tools and techniques (e.g., SQL, Excel, data visualization software like MicroStrategy or Power BI).
Experience with database management and data warehousing concepts.
Excellent analytical, problem-solving, and critical thinking skills.
Strong communication and presentation skills, with the ability to convey complex information clearly and concisely.
Ability to work independently and as part of a team.
Experience in contract management and governance.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 05/05/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.