Business Analyst, HR Services, Transactions
Req Id: 428984
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.
At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.
Summary
We are looking for a detail‑oriented, solutions‑driven HR Business Analyst with strong analytical skills to join the HR Transaction Management (GTRH) team.
This role is essential in helping us improve our operations: as our managers are heavily engaged in day‑to‑day activities, we need a specialist capable of taking the lead on continuous improvement, process optimization, and automation of our transactional activities.
As a key partner, you will analyze our operational needs, enhance our transactional processes, and propose technological solutions to increase the efficiency, quality, and compliance of our operations. You will play a pivotal role in requirements gathering, solution design, data analysis, and the implementation or enhancement of our HRIS/Payroll platforms.
Responsibilities
Process Analysis and Improvement
• Assess existing processes (HR transactions, time management, employee data, etc.) to identify inefficiencies, risks, and improvement opportunities.
• Recommend and prioritize solutions aimed at increasing efficiency, reducing manual steps, and optimizing both the user and employee experience.
Requirements Gathering and Documentation
• Collect, document, and validate operational requirements from GTRH managers and internal stakeholders.
• Translate business needs into clear functional specifications for technical teams.
System Design and Configuration
• Participate in the configuration, enhancement, or integration of HR/Payroll systems.
• Support the automation and standardization of transactional processes.
Data Management and Analysis
• Actively contribute to the development and maintenance of reports, dashboards, and key performance indicators (KPIs) to support HR/Payroll operations and decision making.
• Conduct analyses, data audits, and validations to ensure data quality and compliance.
Implementation and Support of HR Solutions
• Participate in testing, deployment, and post implementation support for improvements or new modules.
• Collaborate closely with IT teams, key users, and project managers.
Documentation and Compliance
• Maintain comprehensive documentation of processes, solutions, and configurations.
• Ensure practices and systems comply with labor laws, data protection standards, and internal policies.
Critical Qualifications
Education
- Bachelor’s degree in Business Administration, Human Resources, or a related field.
Experience
- Experience with HR/Payroll processes (time management, payroll, employee data).
- Relevant experience in a business analyst role, ideally in human resources or payroll.
- Familiarity with platforms such as SAP, ADP, etc.
Technical Skills
- Strong command of requirements‑gathering techniques.
- Excellent analytical and problem‑solving skills.
- Experience in data analysis.
Preferred Qualifications
- Excellent communication skills and strong internal customer service orientation.
- Ability to gather data and clearly communicate insights and conclusions, translating them into clear and actionable findings.
- Ability to manage multiple priorities in a dynamic operational environment.
- Strong organization, rigor, and attention to detail.
- Autonomy, initiative, and strong teamwork skills.
- Experience with specific modules (Organizational Structure, Time & Attendance, Absences, Compensation).
- Experience in a high‑volume or operational transformation environment.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 04/02/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada , QC , Montreal
Bell, one of Canada's Top 100 Employers.