Programmer Analyst
Req Id: 424554
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.
At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.
Name and description of the hiring department
The Field Services BI team resides within Field Services and is responsible for developing, maintaining and using data to drive insights on the customer experience and field productivity. The team consists of business analysts for analyzing data, ETL developers for sourcing and maintaining data and reporting developers for presenting the data in dashboards and scorecards. Our team collaborates closely with other Business Intelligence teams within the company. We support our field frontline and support teams with impactful insights that help us continue to transform the business.
We are looking for an associate analyst programmer with good data manipulation knowledge and being able to adapt quickly to new programming technologies.
Job duties/accountabilities
Act in BI project development related to Fields Services. You will have to work with business analysts, programmers and project leaders. You will support the delivery of these projects. Your role will be to:
- Partner in the BI development for new or existing projects mainly related to service, productivity, fleet and customer experience
- Partner to implement defined documentation and programming standards for projects and provide a documentation framework including design, testing, deployment and support documents
- Partner to implement Web tools such as scorecards, dashboards, forms and applications
- Partner to implement solutions to guarantee data quality (availability and reliability)
- Maintain and expand your knowledge of BI and current technology through training opportunities
Essential qualifications and competencies
- University or College degree in computer sciences or relevant experience in equivalent domain
- Database SQL programming skills for storing, transforming, importing and exporting data
- Knowledge of BI Data Warehouse design and technical knowledge: OLAP Cube, reporting and ETL
- Knowledge of Microsoft SQL Server environment; Database, Analysis Services and Integration Services
- Able to work with multiple projects and priorities at the same time
- Must be an excellent listener, must rapidly understand the client’s needs in order to propose better solutions and therefore answer their needs
- Strong sense of details and precision
- Team player with excellent organization and interpersonal skills.
- Flexible and ability to adapt to a complex, short timeline and quickly changing work environment
- Knowledge of English and French without any significant limitation. In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
Preferred Qualifications / Competencies
- Knowledge of Field Services operations is an asset
- Knowledge of BI Data Warehouse design and technical knowledge: OLAP Cube, reporting and ETL
- Knowledge of the basic principles of working with large and complex data sets
- Knowledge of SAS environment and programming language
- Knowledge of Jira, Confluence, Power BI
- Knowledge Oracle, MySql, Terradata
- Knowledge of GCP
- Knowledge of C#, .NET
Working condition
- Occasional overtime depending on the business needs
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Regular - Part time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Remote
Application Deadline: 06/29/2025
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, QC, Montreal
Bell, one of Canada's Top 100 Employers.