Senior Advisor, System Architecture

Date: Dec 4, 2018

Location: Montreal, QC, CA

Company: Bell

Req Id: 219694 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.  

This is a normal hours / business days job.


The specialist in Servers Administration, Windows and Virtualized environments, will have to include/understand the environments of Bell Canada and its customers. The technical advisor requires an excellent knowledge of the market trends, customers needs identification, the technological capacities, processes and operational applications necessary to support systems and servers administration deliverables.


The selected candidate will have to understand all the requirements agreed with the customer related on the operational output and deliverables, the respective internal infrastructure, the relations of internetworking as well as the practices of systems administration required, such as they are defined in the contracts. The holder will be charged to define all the necessary technological capacities or what is essential with the support of these services. Moreover, it will obtain convincing results relating to the service and the exploitation by adequately using the tools, the products, the functions or the practices mentioned. It will have to benefit from the follow-up, the evaluation and analysis of the current output.


Responsibilities :

  • Level 4 technical advisor, endorse a mentoring role with the members of the Systems Administration Team.
  • Is the single point of contact to work with the customers engineering team to integrate new systems related to new customers contracts.
  • Guide the server administrator team in transitioning current work methods to an IaC model.
  • Assist the coordinator on the follow-ups related to projects activities and operational activities.
  • Supervise the implementation and the development of new technologies and new services, analysis of operational impacts, management processes and training plans.
  • Analyse the systems performances and operational processes performances and perform necessary adjustments.
  • Ensure a technological view related to the customers environments under the team’s responsibility.
  • Writes orientation and technological targets documents for the server’s administration.  Does presentations to facilitate the decision process.
  • To examine and interpret alarms and the system advises and to provide services of intervention urgently advanced, management of the incidents and analyses (in accordance with the sectoral and contractual requirements) to support the customers of systems administration.
  • To carry out comparative analyses on the results resulting from the vulnerabilities and all the other malevolent technological programs launched on Internet.
  • According to the nature of the threat to the perceived vulnerability, to evaluate the patches proposed and to make of it the recommendation near the team and of the customer.
  • To respect the protocols of rigorous security associated with all the practices as regards of systems administration.


Necessary qualifications and competencies:

  • Undergraduate degree in engineering with specialization in computer science
  • 10 years experience with MS Windows
  • 5 years experience in virtualized and storage environments
  • VCP & Microsoft certifications are important assets.
  • Strong experience in the conception, deployment or troubleshooting of solutions running on Windows, VMWare, Active Directory.
  • Strong experience in the conception, deployment or troubleshooting of complex storage solutions running.
  • Strong knowledge with experience on virtualization concepts such as VMWare and VSAN.
  • Experience with the following technologies will be a plus : UCS, Netbackup, Snapprotect, Datadomain, Avamar
  • Experience with GitHub, WinRM/powershell.
  • Experience with DSC is an asset.
  • Knowledge of ITIL and work experience in an Agile environment.
  • Excellent aptitudes for the communication, the presentations and the interpersonal relationships, more particularly capacity to define advanced technical subjects and to obtain the consensus with businesses and technical parties.
  • Spirit of initiative, leadership, acute sense of the organization and excellent aptitudes for the interpersonal relationships.
  • Excellent communication spoken and written in French and English.




Bilingualism is required (English and French). 


Additional Information:

Position Type: Management 
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Verdun 
Application Deadline: 12/19/2018 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.


Created: CanadaQC, Montreal

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