Video on Demand Network Consultant

Date: Feb 6, 2019

Location: North York, ON, CA

Company: Bell

Req Id: 217390 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.


If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 


Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.  
 

Position Description:

The Video Network team is responsible for the development of new video services and the operations of Bell’s existing video services.  The team is responsible for the acquisition, management and delivery of video and video metadata for our customers.  The team develops and manages services on various technologies including: Cloud Computing, Unix, Windows, Digital Subscriber Line (DSL), Fibre to the Home (FTTH), Satellite television, broadband home, Over the top (OTT), and Internet Protocol Television (IPTV).

 

Our objective of ongoing service improvements while implementing industry best practices will meet the need for increased creativity, operational efficiency and workforce mobilization. While becoming more efficient, the Video Network team is agile and responsive to the constant evolution of technologies in the video marketplace and day to day customer requirements. Our delivery and support teams work together seamlessly to provide customers video services that the love to have and cannot live without.

 

Our mission statement is to provide service excellence and unparalleled quality in the delivery of an unparalleled customer experience and servicing of our customers through strategic investment in our people, processes and technology.

 

Key Responsibilities:

The Video Network team is responsible for all aspects of video services including assessment, architecture, design, installation, integration, testing, deployment and operations of the video platforms across Bell Canada. 

  • Provide technical and managerial skills in leading an implementation from development to production readiness
  • Take ownership in driving resolution to major or chronic problems.
  • Ensure design efforts align to a corporate strategy that optimizes operational efficiency.
  • Develop strategies, standards, and processes that facilitate introduction of new application technologies.
  • Coordinate training and awareness for all staff having daily responsibility for elements within IPTV acting as a technical coach to extended teams.
  • Provide direction to senior management and teams on design solutions, infrastructure evolution and problem management.
  • Assess impacts of new solutions initiatives/growth within the IPTV network elements.
  • Develop tools (scripts/programs) for automating routine activities.
  • Overall solution testing authority for IPTV network initiatives.
  • Research industry trends, best practices and new technologies that will provide operational insights to internal teams, focusing on continuous improvement of the customer experience
  • Critical Competencies
  • University degree in Electrical/Software Engineering, or Computer Science
  • Gifted thinker who is extremely resourceful and can learn new technologies on the fly, driven and proactive
  • Strong interpersonal, oral and written communication skills, at the same time fun and possess a good sense of humour
  • Team player who always puts the interest of the team above all other priorities
  • Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions
  • Excellent analytical, problem solving and decision making skills with a strong attention to detail
  • Strong time management skills and work ethic (highly motivated and focused).
  • Ability to work in a fast paced changing environment, in a team as well as independently
  • Desire to continue self-education and learning
  • Software driven mindset and experience in automating through software development processes
  • Customer service centric
  • Ability to effectively negotiate and positively influence decision making with business partners to drive change

 

Preferred Competencies:

  • Knowledge of OTT technologies (Content delivery networks, and Origin streaming servers)
  • Knowledge of virtualization technologies (VMWare 5.x, Hyper-V, Open Stack)
  • RedHat Enterprise Linux, UNIX, Windows OS administration experience
  • Strong knowledge of networking and security concepts
  • Strong working knowledge of SAN storage systems.
  • Web development experience.
  • Knowledge and experience with hardware and software integration, verification testing, quality assurance and system testing
  • General understanding of video delivery technology including encoding, encryption, streaming (unicast/multicast) and decoding
  • LAN, SAN & WAN technologies including xDSL, Fiber optic, TCP/IP, Routing protocols
  • Knowledge of Firewalls, Proxies, DNS, DHCP, AAA & Home Networking devices
  • Ability to systematically troubleshoot to find root cause when experiencing anomalous behaviour
  • Scripting/Programming skills: PowerShell, .NET Framework, VBScript, T-SQL, bash, perl
  • System administration using Microsoft System Center Operations Manager & System Center Configuration Manager
  • Familiarity with Intrusion Detection concepts, anti-virus management in large networks
  • Familiarity with Disaster Recovery concepts, online backups, capacity management, remote access technologies
  • Bilingual (English-French)

 

Working Conditions:

  • Normal Business hours are Monday – Friday 37.5 hours a week
  • May be required to provide 24x7 support on a rotational basis with other team members
  • Work start and finish times are flexible.
  • Overtime may be required in order to meet deadlines.
  • Some overnight work may be required to implement into production

 

BCE:WKP #LI-JW1 TC:ITN

 

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : North York 
Application Deadline: 02/19/2019 

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.

 

Created: CanadaON, North York

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