Senior Solutions Consultant
Req Id: 416779
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.
Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.
Summary
The incumbent is responsible for establishing IT infrastructure orientations.
Key Responsibilities
- Develops, communicates and obtains management approval for major technological orientations
- Acts as contact person for the MCN's Evolution and Innovation Committee (CEI)
- Ensures that the various deliverables (e.g. engineering guides) are updated on a regular basis and in line with orientations
- Participates in the analysis of new requirements and technological impacts on the existing infrastructure (preparation of SDC change requests)
- Supervises relations between technical teams and suppliers
- Is responsible for the technological and software obsolescence plan
- Validates compliance with guidelines when acquiring equipment, software and service contracts
- Validates, analyzes and advises on actions to be taken regarding service levels
- Promote, through actions and decisions, a customer-oriented approach and participative management focused on continuous improvement and results
Critical Qualifications
- Possess an undergraduate degree in computer science or an appropriate field
- Must have at least 10 years' experience as a technology architect in similar environments, including a large share of provincial telecommunications infrastructures (MPLS and Internet), Windows and Linux processing infrastructures, software and applications
- Must have carried out at least 1 intervention as a technology architect for the purpose of designing or implementing hosting or telecommunication rooms for production technology environments
- Must have designed, in at least 2 interventions, recurring performance measurement processes to monitor targeted service levels
- Lead coordination of multiple technology stakeholders on one 1 major project (> 10,000 d-p or > $25 M equipment, software and M/O)
- Demonstrate solid knowledge of software for managing a technological environment, as well as the security mechanisms and tools required to operate a processing center
- Demonstrate essential skills in leadership, planning and organization, facilitation, communication and decision-making
- At least 5 years' experience in the use of best practices in information technology management (ITIL)
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Quebec City
Work Arrangement: Hybrid
Application Deadline: 05/01/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada, QC, Quebec City
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