Technical Analyst, Prof Services
Req Id: 425781
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Key Responsibilities
• Collect information related to telecommunication needs expressed by the client. Analyze and recommend solutions. Participate to develop thorough proposals including technical and financial elements.
• Design engineering for network solutions for projects. Produce drawings and specifications for achievement of tasks related to the selected solution. Make sure of good solution integration in the customer environment and processes
• Document solutions specifications to help the Operations team in managing the client network
• Prepare the transition to allow a handover to the Operations team
• Coordinate technical tasks required for the implementation of the solution chosen by the client.
• Provide follow-up to ensure terms of specifications are complied with plan.
• Recommend upgrades, improvements or technological changes in order to maintain network infrastructure operable and effective.
• Produce plans for new solution introduction tests. Ensure technical testing is made and ensure corrections of anomalies
• Produce and draft technical reports on request for the client or management.
• Act as technical consultant and advisor for operational groups and management specific to field of expertise.
• Tack in charge, when required, complex problems resolution
Critical Qualifications
• Bachelors Degree in Computer Sciences or Engineering with major in Telecommunications or related field
• A minimum of 6 years experience in the Telecommunication domain
• Excellent knowledge of Cisco products. Certifications, an asset
• Good Knowledge and experience with BIG IP F5 and Juniper products. Certifications, an asset
• Solid experience in complex projects delivery
• Solid experience on solutions design and implementation ( LAN /WAN, Routing )
• Experience and knowledge of automation will be a solid asset
• Good experience in Load Balancing and security solutions will be an asset
• Capacity to act as an integrator for solutions with multiple technologies
• Solid interest in increasing his knowledge and expertise
• Autonomy and great aptitude in managing his time and priorities
• Reactivity and capacity to have an end to end vision on mandates and solution
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Quebec City || Canada : Quebec : Sainte-Foy || Canada : Quebec : Trois-Rivières
Work Arrangement: Hybrid
Application Deadline: 06/11/2025
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, QC, Quebec City
Bell, one of Canada's Top 100 Employers.