Combination Technician, Télébec

Job Title: Combination Technician, Télébec
Job Location Address: 32 Des Groseillers Street, Radisson, QC
Job status: Regular - Full Time - Compressed Schedule
Posting Date: Novermber 11, 2024
Application Deadline: November 27, 2024
Candidate Required: To be determined

Description

The combination technician is responsible for the installation and repair, maintenance and upgrades of customer telephony equipment both in the residential and business markets.  He must be able to efficiently install, interconnect, maintain and remove these types of equipment with little supervision for data circuits, transmission networks and all other business and residential products such as telephone systems, voice mail and others.  He will also, as required, perform work on central office and mobility equipment in priority of the task (CR, I&R residential and business, Data, CO, etc.) that will be determined by the control center according to business needs.  He must always properly represent the company in front of clients; perform his tasks safely with accuracy, efficiency and curtesy.  He must also have good planning and organization skills, be a team player and finally, be multi-skilled.

Tasks and Responsibilities

• Install, move, remove, repair, replace, modify and maintain data and voice transmission equipment while respecting standards, work methods and procedures
• Organize his daily load, take note of tasks, establish a schedule, communicate with client prior to work and, on occasion, provide cost estimates for future business work
• Repair copper or optical fiber troubles with appropriate tools and test sets
• Execute splicing works (copper and optical fiber) and cable relocating
• Ensure the reliability of our network and correct potentially risky situations and refer them to the appropriate person, when applicable
• Repair air pressure troubles
• Execute cable locates with appropriate device when required
• Know and apply heavy vehicle operating standards and classification (hours of service log and safety circle checks)
• Familiarize clients with the operation of their telephony equipment during installations and promote product and service

And

• Perform testing of circuits with appropriate test equipment and ensure the completion of preventative maintenance
• Complete cabling, connections and terminations necessary for proper equipment operation in own area of coverage
• Create, modify, move or remove programming on telephony or network equipment including upgrades
• Communicate with specialized personnel in order to resolve problems as required or to obtain further information
• Manipulate, transport, adjust and utilize tools and equipment appropriately as well as maintain a safe work environment including the proper use of company vehicles and the maintaining of inventories
• Complete data, special services and network orders
• Fill-out different forms and revise different reports relating to his work
• Availability to respond to customer emergencies and urgent requests
• Availability at all time (overtime) and to travel throughout the area, including James Bay

Essential requirements

• College diploma in electronics or telecommunications or equivalent work experience.  ( a high school diploma is required for candidates that are not part of the Teamsters technician bargaining unit)
• Knowledge of residential and business products
• Basic programming skills
• Excellent knowledge of outside plant and network
• Hold a valid driver’s licence
• In order to meet customer needs, willing to undergo security and background checks
• Ability to climb poles, use ladders and spurs as required
• Ability to carry ladders and be in excellent physical condition
• Ability to differentiate between colors and work in confine spaces
• Know the health safety rules of joint pole lines work with Hydro-Québec
• Know and apply the work area traffic control rules (working/walking surfaces protection)
• Knowledge of copper cables and optical fiber cables specs, handling technics of cable rearrangement
• Know test sets for all purposes on different trouble reports (crossed pairs, open, noise, etc.)
• Know cable air pressure technics
• Know Geographical information system’s viewer (Network X)
• Know enterprise process about vehicles and/or equipment routines and periodic inspections;
• French : fluent without restrictions 
• Kinowledge of English is required : In the course of their duties, this person will be required to interact with French & English speaking stakeholders

Work conditions

• Permanent position on a compressed schedule
• Minimum 3-year contract
• Work center in the Northern Territories
• Permanent residence is not in the Northern Territories
• The candidate must be able to travel outside his area of coverage in different weather conditions, be available to work different work schedules to meet business needs and work overtime as required
• The candidate must have the physical capacity to perform his tasks safety and meet all use requirements for the equipment he will have to utilize during his work