Administrative Assistant

Date: Jul 10, 2019

Location: Toronto, ON, CA

Company: Bell

Req Id: 237176 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.



The Customer Operations team is seeking a professional, discrete and results oriented Administrative Assistant who possesses a broad base of administrative and coordination skills in a fast paced and challenging environment to assist mutiple Directors and their respective teams. The Administrative Assistant will provide confidential administrative, technical, research and reporting assistance. This includes producing a variety of material, drafting correspondence, reviewing and prioritizing materials, and maintaining the calendar and employee files.


Job Duties/Accountabilities:

  • Provide administrative assistance to Directors and management staff.
  • Manage and prioritize the Director’s calendar and set up of meetings.
  • Reading superior's messages and mail to establish response priorities.
  • Handle expense account for Directors.
  • Arrange /make travel arrangements.
  • Book weekly meetings for Directors and immediate managers including agenda, logistics, follow-ups and action items and take minutes.
  • Planning, organizing and organizing internal meetings.
  • Processing inquiries and liaising with various departments and internal/external customers.
  • Maintains the Human Resources files for the department; processes HR transactions in the SAP HR system ensuring accuracy and meeting of deadlines.
  • Order office supplies as well as handle phone and workstation requirements.
  • Prepare presentations, documents and other reports as needed as well as organize reports required by Director.
  • Vacation tracking for Directors.
  • Handle invoice payments.
  • Makes travel and hotel arrangements.
  • Manage special projects as required during the year.


Critical Qualifications/Competencies:

  • Initiative and ability to work with minimum supervision.
  • Solid organizational skills and ability to handle multiple inquiries/requests based on their respective priorities.
  • Strong PC skills (MS Office – Excel, Word, PowerPoint, Outlook).
  • Knowledgeable in APSS, Ariba and HR SAP System.
  • Ability to operate effectively under pressure.
  • Strong oral and written communication skills; ability to write various letters, memos etc. for internal and external clients of all levels, proofread and edit presentations and have the ability to clearly articulate and clarify requests.
  • Strong interpersonal skills with the ability to interact with clients of all levels in a confident, and professional manner.
  • Ability to learn quickly.
  • Outstanding attendance record.
  • Confidentiality / Discreet.
  • Highly developed sense of professionalism and ethics.



Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: Regular Term - Full Time 
Job Location: Canada : Ontario : Don Mills 
Application Deadline: 07/24/2019 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaON, Toronto

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