Bilingual Inside Sales Representative, AlarmForce

Date: Aug 8, 2019

Location: Toronto, ON, CA

Company: Bell

Req Id: 238616 


AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.


If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bilingual Inside Sales Representative, AlarmForce

The Inside Sales Representative at AlarmForce is responsible for answering all incoming sales calls from potential customers and presenting the most appropriate AlarmForce products with a passion in order to drive new business.  


  • Answer all inbound sales calls
  • Up sell additional solutions based on the needs of the customer
  • Meet monthly KPI’s/metrics consistently
  • Respond to requested customer callback’s
  • Capture all relevant information on CRM system to track opportunities and calls through to final disposition
  • Stay on sales script and follow sales policy and procedures on every call
  • Use probing questions to find out precisely what a customer needs
  • Stay up to date on all new AlarmForce services, products, and promotions in order to best service potential customers 

Education / Experience Requirements

  • High School diploma or equivalent work experience
  • Call center experience, preferred
  • Experience with CRM’s, an asset
  • Previous bilingual sales experience, beneficial 

Competency Requirements

  • Exceptional communication (both verbal and written) skills
  • Effective listening skills with a high level of empathy
  • Ability to work independently and stay motivated
  • Strong problem solving skills
  • Solid team player, willing to assist when required
  • Aptitude to multi-task
  • Able to overcome objections from potential customers 

Additional Requirements

  • Able to work rotating shifts and weekends
  • Passionate about sales
  • Fluency in English and French

Bilingualism is an asset (English and French)


Additional Information:

Position Type: Non Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 08/23/2019

Please apply directly online to be considered for this role. 


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: Canada, ON, Toronto

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