Coordinator, Operations, Residential Services Team

Date: Jan 8, 2019

Location: Toronto, ON, CA

Company: Bell

Code de demande: 228810 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Bell Residential and Small Business provides the most innovative, industry-leading Internet, TV and Smart Home products and services to Canadians. Whether we’re tackling a new challenge, implementing a big idea, or selling an innovative, new feature our team puts in the effort to be Canada’s #1 communications company.

Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.  

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace.  The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.


Coordinator, Operations, Residential Services Team (Contractual)

Job Description:


The Bell Residential Services – Operations department is seeking an Coordinator, Operations to provide ongoing support to the back office team for the on boarding and management of new hires.  The ideal candidate will have strong self-management skills, organization and planning abilities . This is an entry level position.


What we are looking for?

  • 1-2 years of administrative experience
  • Advanced knowledge of MS Office ( Excel, Word, PowerPoint Outlook)
  • Bilingual in French and English considered an asset

Critical Competencies

  • Strong organizational skills, with an ability to handle multiple projects simultaneously
  • High attention to detail
  • Ability to identify problems and  offer timely solutions and improvements
  • Demonstrated ability to take initiative, be proactive and work autonomously
  • Customer service orientation
  • Knowledge of the use of Apple based products (iPads, iPhones, etc…) is considered an asset

Job Responsibilities

  • Work in close collaboration with managers and recruiters to ensure timely distribution of tools and resources for employees.
  • Manage the ID creation process for all internal and external employees
  • New hire on-boarding
  • Create and modify trackers and matrices with confidential data
  • Bi-weekly invoice coding
  • Resolve administrative problems by analyzing information; identifying and communication solutions.
  • Ad hoc support to the recruitment team including screening resumes and pre-qualify candidates through initial phone interviews


Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Contractor 
Job Status: Contractor
Job Location: Canada : Ontario : Don Mills || Canada : Ontario : North York || Canada : Ontario : Toronto 
Application Deadline: 01/31/2019 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.


Created: CanadaON, Toronto

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