Live Event Operator, Bell ExpressVu LP
Req Id: 428033
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.
Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.
The TV & Wireline Network Operations Team is seeking a dynamic and innovative professional in the area of Broadcast Operations to join our team of trained network experts committed to delivering Canada’s best content and services to our customers through next-generation services for TV. We build and deliver stunning picture quality and reliable service for all of Bell’s video services and manage a fleet of Bell’s satellites with 24 hour support. Bell has the best network because we have the best people on our team. And with you, Bell just got better!
As a Live Events Operator you will be a member of the Operations Department supported by the Manager of Operations. This position is responsible for providing 24/7 operations support at our Scarsdale broadcast centre.
This role will support the specialty sports packages, big events and broadcast hosting on all available Bell TV platforms.
Responsibilities will include
- Quality control and daily setup of sports packages, Big Ticket Events, special Business TV broadcasts, and hosting 3rd party services
- Ensuring all events make their way to air on time on their respective channels on all available platforms
- Working closely with backhaul providers to book fibre feeds
- Regular professional communication with Business TV customers to ensure all of their broadcast requirements are met
- Working closely with programming to determine daily needs for all Live Events airing on all platforms
- Creating daily room schedules and switch/route sheets to ensure resource availability
- Track, review and correct any daily faults/outages
- Troubleshoot technical problems with both internal and external signals
- Maintain communication with service providers as required
- Update all network contact information on a regular basis
- Collaborate with other departments & clients to offer a seamless uninterrupted customer viewing experience and address any changes or issues related to the system in use
- Encoding live events for playback
- Patching around equipment failures; utilize backup sources
- Knowledge of backhaul infrastructure network
- Shift rotation environment which includes holidays & weekends
- Update troubleshooting documentation and maintain support documentation
- Management of automation playlists for alerts and taking action quickly when required
- General Audio/ video checks across Live Event channels
Candidate Qualifications
The qualified candidate will be able to observe and react quickly to any problems that may arise in the live feed areas. The Live Events operator must be able to work with others as a team, at the same time being a true team leader and be able to understand and troubleshoot quickly and accurately.
Related Experience
Experience in a broadcast environment.
Skills and Knowledge
- Thorough knowledge of both digital broadcast and IP technology
- Good understanding of baseband signal flow
- Organization skills and high attention to detail
- Proficient troubleshooting ability
- Technical knowledge of RF Satellite delivery
- Backhaul delivery methods (IP, Fibre, etc)
- Understands full broadcast signal flow from end to end
- Proficiency in computer skills and applications (ie. MS Office suite, Atlassian, Jira and other integrated applications)
- Demonstrable use of Agile and DevOps values in daily approach
- Proficient use of media file servers and broadcast schedule automation systems
- Self-Motivated with proven leadership skills
- Ability to multi-task and monitor a large # of events simultaneously
- Ability to work independently, delegate and communicate for team success
- Ability to handle high pressure environment which could generate over $1m in revenue
- Ability to think outside the box to restore signals on-air
- Interest and knowledge in the world of sports
Education Requirements
- Post Secondary Graduate Diploma in Broadcasting, or similar related field
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Temporary - Full time (1 year contract)
Salary: Wage schedule A
Job Location: 115 Scarsdale Road, Toronto, ON
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 03/03/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
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