Product Manager

Date: Jul 11, 2019

Location: Toronto, ON, CA

Company: Bell

Req Id: 236936 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.


If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 


Bell Residential and Small Business provides the most innovative, industry-leading Internet, TV and Smart Home products and services to Canadians. Whether we’re tackling a new challenge, implementing a big idea, or selling an innovative, new feature our team puts in the effort to be Canada’s #1 communications company.

 

The Product team within BRSB is at the forefront of new product innovation and enhancements to Bell’s TV and Internet services.  Our goal is to continue to have the best telecommunications services in Canada, from a customer perspective, and this team is critical in that mission for Bell.

 

Working in a dynamic, fast-paced environment, the chosen candidate must have a deep understanding of, and be an advocate for, our customers across the country. Activities will include new product introductions, product and service enhancements, competitive benchmarking and analysis, product lifecycle management and business planning & analysis activities. The successful candidate will drive the product vision while ensuring a flawless customer experience; diligently delivering projects on time and on budget, to maintain our competitive advantage. She/he will be a key interface between Bell’s various commercial, front-line, and back-office teams, while maintaining concise updates for the executive team.  This role requires leadership, maturity, and solid business acumen and a deep-seated impulse to sweat the details of our products and projects – all to ensure amazing experiences for our customers.

 

Job Duties/ Accountabilities

  • The Product Manager will report to a Senior Product Manager within the BRSB Product Management organization. Deliverables will include:
  • Leading the creation of new TV features, as the Product Owner, within a team using Agile practices.
  • Deciding what features do and don’t go into our products, based on an understanding of what our customers need.
  • Aligning stakeholders across the company as new products are introduced and as existing products are updated.
  • Executing flawlessly on projects, by building the right features for our customers and launching them quickly into the market.
  • Chasing down every opportunity to solve problems for our customers when product issues occur.
  • Keeping an eye on our traditional and emerging competitors, and updating the organization when market changes occur.
  • Providing input into business cases to identify the business reasons for pursuing product initiatives.
  • Summarizing conclusions and recommendations in concise and compelling documents for presentation to executives.
  • Managing the product lifecycle across your product portfolio.

 

Critical Qualifications/ Competencies

  • A university degree, ideally in engineering or business.
  • Prior experience in building solutions to meet customer needs.
  • Previous experience in product development or product management, ideally in the fields of telecom or home entertainment.
  • Excellent problem solving skills and track record of strong analytical capabilities.
  • Ability to multi-task and quickly adjust to changing priorities, with proven organizational and project management skills.
  • Superior attention to detail and execution skills, with an ability to take initiative and get the job done.
  • Proven ability to learn and understand new technologies.

 

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Nova Scotia : Halifax || Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : Montreal 
Application Deadline: 07/26/2019 

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

 

Created: CanadaON, Toronto

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