Sales Operations Instructor - Bilingual, Bell Media

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Date: Nov 8, 2018

Location: Toronto, ON, CA

Company: Bell

Req Id: 220271 


Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief inour company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media, including CTV — Canada's #1 television network, and the country's most-watched specialty channels. It is a critical component of Bell’s commitment to leverage strategic investments in broadband networks to offer Canadians the best available content on any of the four screens they choose: television, smartphone, tablet and computer.


Posting Date: November 8, 2018

Closing Date: November 23, 2018

Position: Sales Operations Instructor & Development Analyst

Location: 50 Eglinton Avenue East, Toronto, ON

Salary: Commensurate with qualifications and experience

Hours of Work: 40 hours per week. Additional overtime hours as required



  • Design / develop / maintain training documents (classroom handouts, instructional materials, manuals, aids), facilitates systems and processes training, and provides daily support for all TV sales staff  Training may occur in classroom setting, one-on-one sessions, group workshops, and via WebEx
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employee work behaviour
  • Determine training needs through evaluations / surveys, observation, assessments, studying system results, and conferring with sales management
  • Develop individual results by maintaining policy and procedure resources, providing coaching, conducting training sessions, developing outcome improvement
  • Improve training effectiveness by developing new approaches and techniques
  • Update job knowledge by participating in educational opportunities, reading professional publications, etc
  • Liaise between the business units
  • Successfully engage in multiple initiatives simultaneously



  • Post-secondary education; training in adult education would be an asset
  • Bilingual; highly proficient in both spoken and written English and French
  • In depth experience with broadcast applications and processes are a must, as well as knowledge of various department tasks – i.e. sales, traffic, finance, etc
  • Extensive knowledge of application software including Microsoft Office, IBMS,  Salesforce, proposal / booking / broadcast software, etc
  • Able to present complex information to a variety of audiences
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group
  • Strong interpersonal, collaborative and decision making skills required
  • Self-starter and motivator, with the ability to be work under continuous pressure and maintain flexibility
  • Attention to detail and accuracy a must; exceptional organizational skills
  • Developed analytical and research skills
  • Ability to prioritize and demonstrated multi-tasking, time management skills
  • Ability to work independently and with minimal supervision


Bilingualism is required (English and French)


Additional Information:

Position Type: Non Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 11/30/2018

Please apply directly online to be considered for this role.  Applications through email will not be accepted.


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: CanadaONToronto

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