Specialist, Business Performance
Req Id: 428311
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team, you will be at the heart of our customer experiences.
Summary
The Specialist, Business Performance supports the organization’s strategic, financial, and operational performance framework by delivering FP&A‑driven insights, performance reporting, and decision support to enhance efficiency, financial optimization, and strategic execution. Reporting to the Senior Manager, Business Strategy, the role collaborates closely with Finance, Operations, and Business Units to monitor KPIs, analyze trends, develop forecasts, and assess overall business performance. It also contributes to the creation and improvement of dashboards, financial models, and reporting processes to ensure accuracy, consistency, and actionable insights for senior leadership.
Key Responsibilities
- Deliver financial and operational performance reporting, insights, and analysis.
- Support budgeting, forecasting, KPI tracking, and financial performance monitoring.
- Collaborate cross‑functionally with Finance, Operations, and Business Units on planning cycles and business reviews.
- Analyze business trends, assess variances, and identify opportunities for optimization.
- Develop, maintain, and improve financial planning models and performance dashboards.
- Ensure accuracy, consistency, and integrity of performance data and reporting processes.
- Provide decision‑support insights to senior leadership to guide strategic and operational priorities.
- Support continuous improvement of reporting frameworks, data visualization tools, and business performance methodologies.
Critical Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- CPA designation (completed or in progress) preferred.
- Minimum of 2 years of experience in FP&A, business performance, financial analysis, corporate finance, or strategy.
- Proven experience in budgeting, forecasting, variance analysis, and management reporting.
- Advanced MS office skills (MS Excel, MS PowerPoint, MS Word) and experience with BI/reporting tools such as Power BI, Tableau, or equivalents.
- Strong understanding of financial statements, KPI frameworks, FP&A methodologies, and data‑driven decision‑making.
- Ability to manage and analyze large datasets and translate findings into meaningful insights.
- Highly detail‑oriented with a strong focus on accuracy, data integrity, and reconciliation.
Preferred Qualifications
- Strong written and verbal communication skills for delivering insights to senior stakeholders.
- Ability to manage multiple priorities in a fast‑paced, dynamic environment.
- Demonstrated cross‑functional collaboration and relationship‑building skills.
- Strong problem‑solving capabilities with a continuous‑improvement mindset.
- Ability to take initiative, work independently, and see tasks through to completion.
- High level of professionalism, discretion, and sound business judgment.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 03/11/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
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