Project Manager, IT Delivery (Digital - SOW)

Date: Jun 5, 2021

Location: Barrie, ON, CA

Company: Bell

The Source is Canada’s largest tech retailer, and every day we come into work excited to share cool tech and amazing brands with our fellow Canadians. From your local shopping centre to cool music festivals, we are where Canadians live, work and play.


Every day our Associates across the country help Canadians find the tech they want and need.  The Source is a great place to work and we are committed to your development through best in class training programs that help you do your best. Behind our in-store Associates is a supporting team of professionals who curate our product assortment, ensure on-time deliveries, create engaging marketing campaigns and help keep our systems running at peak capacity.


We are passionate about what we do and look for individuals with their own passion, curiosity and genuine helpfulness to join us!

The Project Manager, Digital IT ensures that the POS project workstreams deliver on time, on budget and on spec. This role requires the ability to lead a technical custom application development program. The Project Manager, Digital IT will leverage structured project management techniques to effectively manage small to large-scale projects across multiple disciplines & have a knowledge of technologies, specifically within the realms of POS, payments, e-commerce, and integration – both custom & COTS solutions. This individual is highly self-driven and is able to ensure a high level of resolution of problem situations, and successful completion of project deliverables. This role requires interaction with a range of internal and external stakeholders, most often managing several moving project workstreams simultaneously.


Job duties / accountabilities:

  • Work collaboratively with existing PM and key team members to manage scope, schedule and deliverables for all project workstreams (eg.Sales and Returns, Repairs, Warranty, Inventory, Integration, Payments, etc.)
  • Contribute to larger team and effectively communicate across the organization. Develop concise and impactful executive communications and documents 
  • Manage project timelines & budgets. Ensure delivery team supports business needs and delivers scalable, reliable platform and enhancements ontime, on budget and with an eye toward iterative and rapid development. 
  • Create detailed project work plans from estimated scope of work and assign project plan tasks to team members
  • Apply Agile (scrum / kanban), System Development Lifecycle (SDLC) and other project management methodologies to support successful delivery
  • Track and manage all project related issues such as defects, back-log lists, project status and provide in-depth status reports to management
  • Lead the team by example, getting hands-on driving design, and paying detailed attention to quality and time.
  • Perform other duties as assigned.

Critical Qualifications:

  • Extensive experience in project leadership, planning, POS and/or web commerce package implementation, knowledge of multiple technologies
  • Deep expertise in managing delivery with both in-house and outsourced development. Strong background in complex technical project delivery in a retail organization, ideally with POS, payments and integration experience
  • Solid understanding of multi channel/omni channel concepts and needs, strong understanding of physical goods retail
  • Keen eye for risk, with ability to foresee project risks and put in  mitigating steps, before risks become problems
  • Excellence in communication, written and verbal, to upper management and front line team alike
  • Professional consulting firm experience is a plus, or experience building a similar POS program / function with a large retailer. Strong vendor / partner management skills.
  • Experience in developing detailed schedules and work breakdown structures to support planning and delivery. Proven ability to track action against tasks and determine % completion / earned value for parts of workstream
  • Solid analysis and critical thinking skills, with the ability to calmly evaluate issues and situations and form unbiased judgement


Preferred Skills: 

  • Use Microsoft Project, Excel project / resource management tools
  • 4- years college/university degree or equivalent
  • 7 years of experience in the same or related job 
  • #corp 

Position Type: Retail Head Office
Position: Project Manager, IT Delivery (Digital - SOW)
Job Location: Barrie || Canada : Ontario : Barrie || Canada : Ontario : Mississauga || Canada : Ontario : Toronto 
Application Deadline: 05/28/2021


Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


As Canada's favourite tech retailer you have the opportunity to work close to home - and we're also proud to offer a competitive compensation package that includes an extensive recognition and rewards program, career development opportunities, multi-faceted training programs, competitive medical and dental benefits, charity and volunteer opportunities and of course, associate discounts!


The Source celebrates and embraces diversity as part of our culture. We strive to be an inclusive, equitable and accessible environment that supports both our internal and external customers, ensuring everyone feels valued and respected. Accommodations are available on request for all candidates taking part in any aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements.