Temporary, Assistant Store Manager, Place Bourassa - The Source

Req Id: 312637

The Source is Canada’s largest tech retailer, and every day we come into work excited to share cool tech and amazing brands with our fellow Canadians. From your local shopping centre to cool music festivals, we are where Canadians live, work and play.

Every day our Associates across the country help Canadians find the tech they want and need.  The Source is a great place to work and we are committed to your development through best in class training programs that help you do your best. Behind our in-store Associates is a supporting team of professionals who curate our product assortment, ensure on-time deliveries, create engaging marketing campaigns and help keep our systems running at peak capacity.

We are passionate about what we do and look for individuals with their own passion, curiosity and genuine helpfulness to join us!

Reporting to the Store Manager (SM), the Assistant Manager (AM) is the second in command and is responsible for assisting the SM in the overall management of a retail store.  The AM role is a development position that is part of  a continued growth pathway intended to lead to other leadership or specialist roles at The Source.  The objective is to maximize sales and profits through the effective management of people, inventory, expense control, and fixed assets by:

• • Achieving sales and quality targets; driving sales and providing outstanding customer service
  • Providing leadership and coaching to associates
  • Supervising and contributing to store operations and brand standards
  • Executing on all Source Initiatives

Key Responsibilities:

Achieving sales targets; driving sales, and providing outstanding customer service by:

• • Driving and contributing to the store’s overall achievement of targets for all product lines and services
  • Remaining abreast of  policies, procedures, product knowledge, operational requirements, and brand standards
  • Resolving customer concerns and exceeding customer expectations

Providing leadership and coaching to staff by:

• • Assisting the SM in managing the performance and the behavior of the Sales Associates  in alignment with the company standards

• • Assisting the SM in communicating with the Sales Associates the relevant changes regarding policies, procedures, product knowledge, operational requirements, and brand standards
  • Assisting in motivating the Sales Associates to actively participate and contribute to the team’s success
  • Assisting the SM with on-the–floor coaching in accordance with The Source  Service Model

Supervising and contributing to store operations and brand standards by:

• • Assisting the SM in ensuring the successful completion of operational tasks in accordance to relevant standards and best practices
• Merchandising according to current visual, advertising, and promotional standards
• Assisting in ensuring all Service Pride, asset protection, inventory and cash control procedures are followed
• Verifying the accuracy of all in-store transactions including conducting invoice audits
• Ensuring compliance with health and safety policies and procedures
• Adhering to the Neat Clean and Organized standards
• Reporting store maintenance and repair issues

Skills/Qualifications:

• • Proven sales, coaching, and training skills
  • Ability to analyze data and take appropriate actions
  • Attention to detail
  • Comfortable with connected technology including mobile devices, home automation, and associated media Excellent written and verbal communication skills
  • One to three years of retail sales or customer service experience including people management experience
  • (Quebec only) Bilingualism in French and English

Working Conditions:

• Flexible to work various shifts including evenings, weekends, and statutory holidays based on business needs
• Flexible to be relocated within a 50 km radius of original store of hire, based on business needs
• May involve standing for long periods of time, lifting, twisting and bending

Position Type: Retail Stores
Position: Temporary, Assistant Store Manager, Place Bourassa - The Source 
Job Location: Canada : Quebec : Montreal 
Application Deadline: 05/17/2021

As Canada's favourite tech retailer you have the opportunity to work close to home - and we're also proud to offer a competitive compensation package that includes an extensive recognition and rewards program, career development opportunities, multi-faceted training programs, competitive medical and dental benefits, charity and volunteer opportunities and of course, associate discounts!

The Source celebrates and embraces diversity as part of our culture. We strive to be an inclusive, equitable and accessible environment that supports both our internal and external customers, ensuring everyone feels valued and respected. Accommodations are available on request for all candidates taking part in any aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or inclusion@thesource.ca to make arrangements.