Business Service Technician, Bell Aliant
Req Id: 424740
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team, you will be at the heart of our customer experiences.
Job description
Business Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to business customers, including key and PBX equipment. Includes employees designated as SMC.
Education Requirements
Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
OR
A 2 or 3 year Certificate/Diploma in an Information Technology program.
OR
Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), Nortel (NCSS or higher) and/or Microsoft.
Ability Requirements of the Position
Capacités physiques
- Doit monter quotidiennement sur des poteaux (au moyen d’échelles, crampons et autres outils)
- Doit fréquemment soulever et/ou transporter des objets dont le poids peut aller jusqu’à 50 lb (22,7 kg) et soulever des charges de 100 lb (45,4 kg)
- Bonne vision des couleurs
- Doit être capable de travailler efficacement en hauteur
Compétences/connaissances
- Compétences en communications - verbales et écrites
- Compétences en informatique – courriel : Outlook et MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
- Compétences en service à la clientèle
- Tolérance de l’ambiguïté
- Compétences en résolution de problèmes
Autres
- Formation de base en survie au large des côtes, au besoin
- Doit se rendre par hélicoptère ou avion en des lieux éloignés et, dans certains cas, sur plates formes pétrolières en mer
- Doit voyager en empruntant divers modes de transport dans toutes sortes de conditions météorologiques
- Permis de conduire valide
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Regular - Full Time
Job Location: Canada : Prince Edward Island : Charlottetown
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 07/09/2025
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, PE, Charlottetown
Bell, one of Canada's Top 100 Employers.