Merchandising Operations Support, BCI
Req Id: 428871
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
Job Description
The Merchandising Planning & Execution, Operations Support will be a critical role in the Bell Merchandising Execution team (Corporate Store, Dealer, and Authorized Retailer). Our team facilitates the execution of in-store merchandising campaigns, new product and device launches, shipment planning, and communication to our stakeholders and stores across Canada. The Operations Support person will oversee end-to end execution of visual merchandising and ensure that all channels receive best in class service and support. Reporting to the Specialist Merchandising Execution, this position offers the potential for continued learning and development, as well as satisfying professional challenges and benefits.
Responsibilities include:
- Manage trouble tickets and store inquiries regarding merchandising, fixtures, POP, etc.
- Drive innovation and simplicity - identify opportunities and drive process improvements, standardization and strategic thinking to gain efficiencies for in-store execution.
- Support Marketing Communications team with day to day administrative tasks as well as assist with one-off projects as required
- Update and create merchandising planograms, including accurate representation of regional marketing elements to support leaseline tactical updates in the visual merchandising system (VMS)
- Support on broadcasting leaseline same day and next day changes to Corporate and Dealer Channel leads
- Develop communications & store surveys and photo audits on new product launches and projects
- Liaise with team on planogram timing and execution
- Forecast print quantities for merchandising elements and coordinate distribution
- Provide merchandising support – extra requests (POP, logins, training etc) projects, zone
- Expansions and adaptations.
- Support the Retail channel in identifying challenges and coming up with creative solutions to their visual merchandising/fixture problems
- Other duties as assigned
Demonstrated Skill
- Self-motivated willing to take initiative to see tasks through to completion
- Critical thinker - asking questions and identifying root cause
- Great communicator – outstanding written, verbal, and listening skills
- Analytical mind - able to identify trends and proactively foresee issues
- Eye for detail and nuances
- Excellent organizational and project management skills.
- Agile – able to work independently in a fast-paced and dynamic environment
Education and Experience
- A university degree or college diploma
- Merchandising preferred
- Experience in channel execution programs, sales support and visual merchandising is preferred
- Advanced skills in MS Office including Excel, Word, and PowerPoint.
- Knowledge of our Visual Merchandising System (VMS) preferred
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 03/27/2026
Total earning range: $55,000 - $75.000. The advertised salary range may vary slightly as it is based on the company’s current salary structure, which may be revised by the company, from time to time, at its sole discretion. The agreed upon salary may also vary from the advertised salary ranges depending on several factors, such as the candidate’s qualifications, experience and internal equity
The salary range above includes an Annual Incentive Plan objective which represent 6% of your Base Salary based on the achievement of individual and corporate objectives; The Annual Achievement Incentive Plan (“AIP”) payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The AIP payment is conditional upon meeting all of the AIP’s eligibility requirements. The AIP is subject to modification by the Company from time to time, at its sole discretion to better reflect evolving business structure, goals and strategies.
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Mississauga
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