Product Management, Supply Chain
Aug 29, 2021

Product Manager, Public Safety and 5G Services

Req Id: 303031 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology


Public safety and critical infrastructure organizations require an enhanced level of reliability and availability for their communications, especially during times or crisis. Bell was the first Canadian carrier to launch a mobile broadband service exclusively for first responders and critical infrastructure organizations. Mobile Broadband for First Responders (MBFR)


The Role:

This is a new product position for a customer-focused product manager with a proven track record of delivering solutions to government and enterprise customers. You will work directly with Bell’s Public Safety and Enterprise sales teams, Network and Marketing team members to accelerate Bell’s 5G product momentum. Public safety agencies need to confidently integrate new technologies into their operations and optimize their communications and response times.

You will work on the creation of innovative new applications while also enhancing the ways our customers confidently engage with Bell services.


The Product Manager will report to the 5G Service Development & Public Safety. As part of the Bell Mobility Products team, you will work closely with various Bell business units (i.e. Bell Business Markets) to capitalize on Bell’s unrivaled assets to build a robust 5G product portfolio particularly as Bell is aggressively investing in its largest capital acceleration project in our company’s 141 year history.


Familiarity with the First Responder vertical, the Industrial Internet of Things, cloud based digital enterprise architectures, XR applications, hardware and 5G network elements (enhanced mobile broadband, ultralow latency, massive machine type communication and MEC) will help the Product Manager execute on products essential for enterprises and government agencies to digitally transform their operations.


Job Duties/ Accountabilities: 

  • Product development including developing product requirements, concept design and architecture development of new services across multiple business units; preparing business case justification for product investments; support through all stages of ideation, funding, design and execution. Identify launch strategies and post-launch support, reporting and analytics with the customer experience being paramount.
  • Proven track record for collaboration and cross-domain partnering. Effectively build relationships including external partners to execute new 5G services.
  • Support the Public Safety governance process to ensure execution of the product roadmap in coordination with the various stakeholders across Bell’s business units.
  • Develop customer facing Product POC processes to support enterprises, government and solutions partners in testing 5G enablers (i.e. Edge, latency, etc.)  Build operational processes to support partners to move from POC to production on an accelerated pace.
  • Manage development and product releases with internal cross functional groups (i.e. IT, network technology, billing, customer care, sales and marketing).
  • Engage and influence cross-functional product teams to deliver complex customer-focused services with the desired deployment schedules.
  • Track and analyze performance of solutions through the various stages of the product lifecycle to help identify opportunities or areas of improvement
  • Develop OKR reports to monitor product life cycle. Develop models to forecast business case scenarios and identify analytical insights that drive revenue.  


Experience / Core Competencies: 

  • Minimum of 4 years of experience in product management with a strong network of mobile and enterprise industry relationships. Telecom experience is also preferred.
  • Strong knowledge of enterprise cloud platforms, enterprise SaaS, PaaS, ERP systems and other IoT solutions and services is preferred. Prior experience working with hyper-scalers and vertical solutions vendors is preferred.
  • Strong track record of influencing and engaging teams to execute in ‘first-of-a-kind’ business conditions. You motivate your teams by sharing your thought leadership, but you are also willing to dive-in to supporting breaking down siloes.  
  • Excellent interactive presentation skills to be able to clearly and effectively communicate across departments and levels of Bell and its partners and vendors.
  • You have a bias for action and support your team in executing within a highly matrixed organization. You are skilled at confidently clearing barriers and relentlessly focused on delivering the best customer experience possible.
  • Demonstrated analytical problem solving and skilled in communicating new business models with stakeholders in ambiguous and entrepreneurial business conditions.
  • Motivated and comfortable leading others during workshops and other cross-functional processes. Strong command in MS Excel, PowerPoint, Word and other digital virtual communication platforms (i.e. Jira, Miro, Slack, etc.)





Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Mississauga 
Application Deadline: 09/21/2021 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaON, Mississauga


Bell, one of Canada's Top 100 Employers.