Sales
Jul 20, 2022

Sales Associate BTS / BST

Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us today to discover the personal touches behind the infinite web of communications services and let us make it right, make it personal and make it better.

 

Sales Associate

 

 

What is the opportunity?

Reporting to the Sales and Promotions Manager, the Sales Associate is responsible for receiving inbound calls from potential customers qualified via our field service forces, and closing the sales of Bell products and services in the Consumer (Residential) Market. Further responsibilities include order entry, customer verification procedures, and installation scheduling using Bell Canada's OrderMAX order entry system, as well as producing reports and analysis of our technicians' sales efforts.

 

What will you do?

  • Promote and sell Bell Canada Consumer Market products and services by consulting and gathering information from customers
  • Probe and problem solve with customers to offer the right product solutions based on their needs
  • Operate a computer terminal, including accessing multiple systems to establish, update and retrieve data while simultaneously negotiating with customers
  • Meet sales and service goals
  • Demonstrate a keen knowledge of all the products and services offered
  • Understand the needs of the business, workload levels, and schedule accordingly
  • Negotiate installation dates with customers
  • Ensure customer delight and win their continued business and loyalty for Bell Canada
  • Various other duties as assigned

 

What do you need to succeed?

Must-Have                   

  • Bilingual English + French (verbal and written)
  • A minimum of Grade 12 or equivalency
  • Strong sales skills for promotion of business products and exhibiting energy and passion in addressing customer issues
  • Proficient with Microsoft Excel and Microsoft Word
  • Ability to navigate through, and toggle between, multiple proprietary operating systems
  • Goal oriented
  • Exhibit energy and passion in addressing customer issues
  • Demonstrate ability to build and maintain good customer rapport
  • Excellent written and verbal communication skills as well as multi-tasking and problem solving abilities
  • Willingness to undertake new challenges
  • Able to accept changing priorities in a fast paced environment
  • Strong attention to detail and accuracy
  • Ability to demonstrate initiative and good judgment skills
  • Strong organizational skills and ability to meet frequent/ time restrictive deadlines
  • Able to perform duties with minimal supervision
  • Ability to function within a team based environment.
  • Willingness to take ownership and provide suggestions for continuous improvement
  • Flexibility to work evenings and weekends, as required

Nice to Have

  • Customer service / inbound call centre environment experience 

 

Additional Information

  • Location: Remote (possibility of office) 
  • Hours: Up to 40 hours
  • Location: remote work (with possibility of office)
     

Materials: Specify if this workstation requires a Laptop and monitor (for internal use only)

 

 

Bilingualism is an asset (English and French)

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell Technical Solutions, we do not just accept differences - we celebrate it. We are committed to fostering an inclusive, equitable, and accessible workplace where team members feel valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact your recruiter or send us an email at recruitment@belltechsolutions.ca to make arrangements. If you have questions regarding accessible employment at Bell, please email our Employment Equity team at Equite-Equity@bellsolutionstech.ca.

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. The requirement for employees to be fully vaccinated applies whether they are working mobile, working remotely or working on-site. Subject to any duty to accommodate in accordance with the Ontario Human Rights Code. Limited exceptions for grounds protected by applicable human rights legislation (including medical reasons) may be possible, exemption requests are evaluated on a case-by-case basis in accordance with applicable law.

Created: Canada, ON, Mississauga

 

Bell, one of Canada's Top 100 Employers