IT and Network Engineering
Sep 7, 2022

Transformation Coach, Bell NTS

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world! Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device. 

We are growing and looking for a process improvement enthusiast to join the Operational Excellence Team to help transform people, process and technology.  As a coach you will support multiple teams, engage with leadership and help delivery teams in changing their processes and methods to deliver faster and/or better value for the Customer.


We seek a positive and energetic attitude to join us on this journey.  You continually seek ways to improve and evolve.  As an excellent communicator, you love to engage people to talk about process and technology.  The opportunity to apply Agile+Lean tools & techniques is an exciting motivator and you are focussed on providing value for our customers.


Not 100% sure if this role is a fit for you?  That’s ok!  We are also glad to help you see if this is something that interests you by spending a day with the team and some of the work that it entails. 


Your future duties include:

  • Facilitate workshops
  • Make problems visible
  • Co-create solutions and experiments
  • Coach teams and leaders on becoming high performing teams using Agile principles
  • Promote a learning culture
  • Work hands-on with teams
  • Teaching
  • Build capability in people



  • Strong listening, interpersonal and facilitation skills
  • Proven experience in highly technical, Customer focused, fast-paced environment
  • People person
  • Very strong communicator
  • A good sense of humor!



Adequate knowledge of French is required for positions in Quebec. 

Additional Information:
Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto 
Flexible work profile: Mobile 
Application Deadline: 09/30/2022 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, ON, Mississauga

Bell, one of Canada's Top 100 Employers.