Field Service Technician - Montreal BTS / BST
When you choose Bell Technical Solutions, you are choosing a career, not just a job. We are committed to developing talent and providing growth opportunities for our team members. Join Bell Technical Solutions and discover how we do things for our employees and customers: correctly, with a personal touch, and with excellence.
At Bell Technical Solutions, we believe that diversity and inclusion make us stronger. We are committed to providing a respectful, inclusive, and stimulating work environment where everyone feels valued and has the opportunity to reach their full potential.
Role Summary
Do you enjoy working with your hands, solving problems and learning new technologies?
As a Telecommunications Technician, you'll install and repair residential Internet, Fibe TV and Home Phone services while helping customers stay connected to what matters most.
Whether you have telecommunications experience or not, we'll provide the paid training and support needed to help you succeed. You'll develop valuable technical skills, work independently, and benefit from opportunities to grow your career with Bell.
Preferred Qualifications
Nous savons que prendre soin des membres de notre équipe est au cœur d’un milieu de travail sain, positif et florissant. En tant que membre de notre équipe, vous profiterez d’un programme de rémunération complet qui comprend un salaire concurrentiel et une vaste gamme d’avantages sociaux pour soutenir votre bien-être et celui de votre famille. Vous serez admissible à des soins médicaux, dentaires, optiques et de santé mentale qui vous sont disponibles en cas de besoin selon les différents critères d'éligibilité. De plus, en tant que membre de l’équipe Bell Solutions techniques, vous profiterez d’un rabais sur nos services et aurez accès à des offres exclusives de nos partenaires.
What We Offer
- No telecommunications experience required. We provide comprehensive paid training.
- An opportunity to build a long-term career with Bell.
- The chance to develop valuable, in-demand technical skills.
- Competitive compensation and a comprehensive benefits program.
- Medical, dental, vision and mental health coverage, based on eligibility.
- Employee discounts on Bell products and services.
- Exclusive offers through Bell's partner network.
- A supportive team environment focused on collaboration, safety and continuous learning.
- Company-provided tools, equipment and work gear.
Critical Qualifications
- Valid Québec Class 5 driver's licence (probationary or regular).
- Availability to work 40 hours per week, including days, evenings and weekends.
- Ability to work outdoors year-round in varying weather conditions.
- Ability to lift, carry and move equipment weighing up to 70 lbs. Training on safe lifting techniques will be provided.
- Ability to work at heights, including climbing ladders up to 28 feet and can support a maximum of 325 lbs.
- Strong customer service and communication skills.
- Comfortable using technology and learning new systems and tools.
- Positive attitude, willingness to learn and commitment to working safely.
Key Responsibilities
- Act as a Bell ambassador by delivering an exceptional customer experience and ensuring customer expectations are met.
- Install and repair services on Bell's fibre optic and copper networks.
- Diagnose and resolve technical issues using your knowledge, tools and company-provided equipment.
- Work independently while collaborating with team members to support shared goals.
- Promote Bell products and services by identifying customer needs and recommending appropriate solutions.
- Follow all health, safety and operational policies and procedures.
Additional Information
Position Type : Unionized.
Employment Status : Regular part time, part-time.
Workplace : Montreal
Schedule : Availability to work 40 hours per week (days, evenings, and weekends).
In order for your application to be considered for this role, please apply directly online. Applications submitted by email will not be accepted.
At Bell Technical Solutions, we don't just accept differences, we celebrate them. We are committed to fostering an inclusive, equitable, and accessible workplace where team members feel valued, respected, and supported, and have the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact your recruiter or email us at recrutement@belltechsolutions. ca to make arrangements. If you have questions regarding accessible employment at Bell, please email our Employment Equity team at equite-equity@bellsolutionstech. ca.