Field Services

Solution Architect

Req Id: 255660 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.




The work force management software development team is responsible for developing, maintaining and supporting field services control center applications and reports.

Our team work closely with control center and field managers to discover opportunities, increase synergy and improve productivity by providing application solution.


If you desire joining our dynamic team to design application solution and have a direct impact on customer experience, your place is with us.





  • Gather requirements from stakeholders and users aligned with business objectives and translate into documented functional requirements and design specification
  • Examine functional specifications and translate them into system guidelines that shape project development
  • Identify potential issues between systems and business specifications and propose new working solutions
  • Work closely with project stakeholders and developers to find opportunites to improve application time to market and sustainability by determining project’s scope before developers begin any major work
  • Conduct research by considering current infrastructure asset, opportunities and information security for applications improvement and integration.
  • Oversee developers and integration activities, clarify, answer questions and help to resolve issues as they arise
  • Learn company IT processes and facilitate project integration by providing guidelines and milestones to team members





  • Strong interpersonal communication, teamwork, problem-solving and curiosity
  • Strong knowledge of software development life cycle
  • High level of technical literacy and application development design
  • Strong experience in database (ex:SQL Server) and application (ex: Java, .NET Web) solution design
  • Experience with project management system like JIRA
  • University degree in Computer Science or equivalent experience



Other beneficial skills:

  • Experience with SQL queries
  • Experience with DevOps practice
  • Experience with Docker (Openshift)




Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: regular - full Time 
Job Location: Canada : Quebec : Montreal 
Application Deadline: 07/19/2020 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaQC, Montreal


Read more about why Bell is considered one of Canada's Top 100 Employers.