Senior Project Manager, Bell Business Markets

Date: Nov 29, 2018

Location: Ottawa, ON, CA

Company: Bell

Req Id: 220481 


Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.


Position Overview:                                   

The position of Senior Project Manager has overall accountability for the delivery of a solution from the Pre-Sales phase through to the Close-out of projects. Project annual revenues ranging from $10M to $100+M over the life of the contract.  The Senior Project Manager is responsible for the structuring and delivery of complex solutions across Bell Business Markets (BBM) account base, on time, within budget and according to customer contracted requirements. The project management plans will include a project charter, project plan, communications plan, risk management plan and an implementation schedule. Some financial and business acumen is required. 


 Detailed Accountabilities and Responsibilities may include the following:  

  • The three critical phases of a Project are Pre-Sales, Implementation and Close-out.  Pre-Sales may range anywhere from working to implement a solution from a Purchase Order or contract from the customer all the way through to contributing to a  full RFI’s, RFP’s, and RFQ’s.  The Senior Project Manager is accountable to manage through all these phases with appropriate Quality Management System templates, documentation, processes, based on the Project Management Book of Knowledge according to established ISO 9001 standards. Financial Tracking and Milestone Reporting is required in all phases. 


  • The Senior Project Manager will work within the Solutions Lifecycle Management process and BBM account teams in the pre-sales stage, assisting in the developing and structuring of solutions and developing detailed project management plans consistent with the proposed solution. The focus of the PM is on the do-ability, customization costs and risk of the delivery.


  • Create and manage virtual post-sales delivery project teams and provide project specific direction and knowledge to Contract Delivery Services (CDS), distribution channels, and Service Assurance.


  • During the Implementation there is the Planning Phase and the Execution Phase.  In Implementation the Senior Project Manager is completely responsible for creating & managing the team, partners, resources, equipment, etc. to deliver the solution, as well as managing and sustaining relationships with any vendors and partners integral to the project.  Implementation also includes all aspects of managing a project – Scope, Time, Cost, Quality, Human Resources, Communication, Risk, Change, Project Closure, etc.


  • In Close-out there are external and internal hand-offs.  In Close-out they are responsible to obtain sign-offs and to provide hand-offs to the Customer and all appropriate internal organizations e.g. Service Assurance, Customer Care, Help Desk, etc.  They also facilitate lessons learned sessions, summarize the output and issue a report.  These sessions may be internally focused and/or involve the customer.


 Essential Qualifications/Competencies:                                   

 The successful candidate should have:

  • Experience in project management - Waterfall and Agile methods
  • Minimum 7 years of experience in a project management role
  • Membership in PMI or other professional body and be actively progressing toward PMP certification or have attained PMP certification or equivalent business experience
  • Understanding of revenue and cost management
  • Experience in telecommunications and IT environment
  • Excellent verbal and written skills in English


Preferred Qualifications/Competencies:                                   

  • Experience in software project management     
  • Agile certification would be an asset (Scrum master, Product owner)



Bilingualism is an asset (English and French)


Additional Information:

Position Type: Management
Job Location: Canada : Ontario : Ottawa
Application Deadline: 12/13/2018

Please apply directly online to be considered for this role.  Applications through email will not be accepted.


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: CanadaON, Ottawa

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