Bilingual Technical Consultant- Network Infrastructure

Summary

Bell is actively seeking a highly skilled Bilingual Network Infrastructure professional to enhance our technology operations. This position offers a significant opportunity to contribute to the stability and advancement of critical network systems within a collaborative team environment. The ideal candidate will possess deep technical knowledge and a proactive approach to network management and security. 

Key Responsibilities

• Providing Tier 2 technical escalation support, diagnosing intricate network connectivity, latency, and packet loss issues. 
• Ensuring the optimal performance, availability, and security of the organization's comprehensive network infrastructure. 
• Understanding dynamic routing protocols such as BGP, OSPF, and EIGRP across multi-site networks. 
• Collaborating effectively with system administrators, cybersecurity analysts, network analysts and other specialists within the team. 
• Utilizing and managing sophisticated network monitoring platforms like SolarWinds for real-time performance analysis and proactive issue detection. 
• Actively monitoring security alerts and events from FortiSIEM and Radware consoles. 
• Assisting in identifying, assessing, and prioritizing vulnerabilities within our network and systems. 
• Actively supporting the complex and rigorous change management procedures 

Critical Qualifications

• 4+ years of progressive, hands-on experience in enterprise network engineering or network operations.
• Government of Quebec security clearance: Must be able to pass the Quebec Government security clearance process. 
• Bachelor's degree qualification in Computer Engineering, Network Administration, or a comparable technical discipline.
• Proven proficiency with network analysis tools such as Wireshark, tcpdump, and packet capture techniques.
• Solid understanding of fundamental networking concepts including the OSI model, TCP/IP suite, and DNS resolution processes.
• Familiarity with network management protocols like SNMP and Syslog for centralized logging and monitoring. 
  
• Technical Proficiency: Foundational knowledge of cybersecurity principles, network protocols, and operating systems. Experience with large, multi-site networks. 
  
• Hands-on Experience: Practical experience with network and security technologies such as firewalls (Fortinet), VPNs, and SIEM platforms (FortiSIEM). 
  
• Analytical Skills: Strong problem-solving and critical thinking abilities to analyze network and security events and identify potential threats to security and network performance. 
  
• Communication: Excellent written and verbal communication skills for effective collaboration and reporting. 
  
• Flexibility: Willingness and ability to work on-call for off-hours support. 

Preferred Qualifications

• Experience configuring and maintaining stateful firewall policies and network address translation (NAT).
• Experience establishing and troubleshooting secure tunneling protocols like IPsec and SSL VPNs.
• A minimum knowledge and/or certifications of Fortinet products and appliances (Fortigates, FortiManager etc…) is required
• Valid Cisco Certified Network Associate (CCNA) Routing and Switching certification.
• Possession of supplementary certifications such as CompTIA Network+, Juniper JNCIA, or Palo Alto PCNSA is strongly advantageous.
• Demonstrated practical experience configuring and managing Cisco Catalyst and ISR router platforms.