Combination technician, Télébec

Date: Dec 11, 2018

Location: Radisson, QC, CA

Company: Bell

Req Id: 219413 

 

Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Using innovative operational theory, tools and techniques, the Field team ensures that the right technician with the right skill set arrives at our residential and business customer’s premises on time, every time. We are committed to ensure that Bell's network, products and services are of the highest standard. The Field Services team thrives on providing installation and repair services for business and residential customers using the latest technology, including Fibre, Optical Ethernet, IPVPN.

 

Description :

The combination technician is responsible for the installation and repair, maintenance and upgrades of customer telephony equipment both in the residential and business markets.  He must be able to efficiently install, interconnect, maintain and remove these types of equipment with little supervision for data circuits, transmission networks and all other business and residential products such as telephone systems, voice mail and others.  He will also, as required, perform work on central office and mobility equipment.  The technician could be called upon to execute other general tasks.  He must always properly represent the company in front of clients; perform his tasks safely with accuracy, rapidity and curtesy.  He must also have good planning and organization skills, be a team player and finally, be multi-skilled.

 

Tasks and Responsibilities:

  • Install, move, remove, repair, replace, modify and maintain data and voice transmission equipment while respecting standards, work methods and procedures
  • Organize his daily load, take note of tasks, establish a schedule, communicate with client prior to work and, on occasion, provide cost estimates for future business work
  • Familiarize clients with the operation of their telephony equipment during installations and promote product and service
  • Perform testing of circuits with appropriate test equipment and ensure the completion of preventative maintenance
  • Complete cabling, connections and terminations necessary for proper equipment operation in own area of coverage
  • Create, modify, move or remove programming on telephony or network equipment including upgrades
  • Communicate with specialized personnel in order to resolve problems as required or to obtain further information
  • Manipulate, transport, adjust and utilize tools and equipment appropriately as well as maintain a safe work environment including the proper use of company vehicles and the maintaining of inventories
  • Complete data, special services and network orders
  • Fill-out different forms and revise different reports relating to his work
  • Availability to respond to customer emergencies and urgent requests
  • Availability at all time (overtime) and to travel throughout the area

 

Essential requirements:

  • DEC in electronics or telecommunications or equivalent work experience.  (the secondary school diploma is required for candidates that are not part of the Teamsters technician bargaining unit)
  • Knowledge of residential and business products
  • Basic programming skills
  • Excellent knowledge of outside plant and network
  • Hold a valid class 5 diver’s licence
  • In order to meet customer needs, willing to undergo security and background checks
  • Ability to climb poles, use ladders and spurs as required
  • Ability to carry ladders and be in excellent physical condition
  • Ability to differentiate between colors and work in confine spaces
  • French : fluent without restrictions, English working knowledge

 

Work conditions:

  • The candidate must be able to travel outside his area of coverage in different weather conditions, be available to work different work schedules to meet business needs and work overtime as required
  • The candidate must have the physical capacity to perform his tasks safety and meet all use requirements for the equipment he will have to utilize during his work

 

Bilingualism is an asset (English and French)

 

Additional Information:

Position Type: Union
Job Location: Canada : Quebec : Radisson
Application Deadline: 12/14/2018
 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

 

Created: CanadaQC, Radisson

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