IT and Network Engineering

Cisco Senior Team Lead, Partner Success Management

Req Id: 257071 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.


Who We Are

At Bell, we do more than build world-class networks, develop innovative services and create multiplatform media content - we are revolutionizing how Canadians communicate.  We are looking for out of the box thinkers that appreciate the art of creating new offers.   To us, being visionary is more important than doing things the way they’ve always been done.


What We’re Looking For

The Senior Manager will lead a team of focused individuals on driving revenue growth with new business, nurturing existing customers through a lifecycle and execution of Bells' go-to-market strategy by establishing, developing and supporting the Cisco portfolio. The team manager will have a well-rounded Cisco technology background, combined with a sales background that enables them to easily interact with enterprise customers. They will drive all levels of integration of the Cisco Partnership, and act as a key point of contact to liaise with Cisco's executive team, and Bell's  business development, product management, sales, marketing and support teams.


What’s in it for you?

  • The People -  A culture that emphasizes personal growth, continuous innovation and fun.
  • The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line.
  • Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams.


What You’ll Do

  • Lead a new team of Cisco primed Success Managers
  • Manage performance on renewals
  • Execute and manage customer LifeCycle strategy
  • Coach, develop and inspire your direct reports
  • Create and maintain productive strategic relationships within Cisco
  • Monitor progress against goals and respond to changes in the market
  • Identify opportunities that provide both market differentiation and growth of the Cisco's portfolio
  • Support key internal stakeholders including Product Management, Sales, Marketing, Legal etc.
  • Co-develop long range partnership plans with measurable goals and milestones.
  • Conduct regular cadence analysis of the health of the partnerships to support plan refinement.
  • Support interaction with executive teams, to include regular cadence updates and escalations.
  • Support marketing activities not limited to training, collateral, webinars, tradeshows, promotions etc.
  • Facilitate alignment between Bell and the Cisco field organizations upstream


Experience You’ll Bring

  • Strong working knowledge of  Cisco portfolio
  • Demonstrated success in implementing end-to-end initiatives involving multiple products, groups, audiences and deliverables
  • Bachelor’s Degree in Business and/or equivalent work experience
  • Experience leading and/or mentoring a team
  • Entrepreneurial experience
  • Experience building working relationships inside and outside of an organization
  • People Management Experience
  • Performance marketing experience
  • Previous experience in a Business Development capacity
  • Demonstrated ability to lead cross-departmental collaboration on strategic initiatives
  • Experience developing and communicating GTM strategy or Product Marketing to various stakeholders
  • Strong leadership experience with a track record of developing high performing teams
  • Have work experience in the sales industry (technology reseller and channel experience an asset).
  • Creativity and be a strategic thinker with strong presentation experience


Your Characteristics

  • You have the proactive nature of the best salespeople. There is no such this as “Waiting On”.
  • You take a long-range view and you are a catalyst across all departments of Bell
  • Your strategic insight gives you the ability to connect the dots and see the future.
  • You can see the world through your partners eyes. You advocate for partners when it’s in Bell’s best interest
  • You have a creative approach to overcoming pitfalls and constraints
  • You are highly engaged with both internal and external stakeholders.
  • You make intelligent data-based decisions


Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: regular term - full time 
Job Location: Canada : Ontario : Mississauga 
Application Deadline: 07/10/2020 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: Canada, ON, Toronto



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