Cyber Security Analyst II

Summary

We are seeking a highly motivated Cyber Security Analyst II to join Bell’s Network team and play a key role in protecting and supporting our world-class broadband fibre and wireless networks. In this role, you will manage and support security operations, applications, processes, and technologies that enable the delivery of managed security services across secure operating environments. You will work closely with internal teams and customers to ensure operational excellence, meet contractual security requirements, respond to security incidents, and contribute to forensic investigations and restoration activities when needed.

This position requires a strong understanding of cybersecurity operations, customer-focused service delivery, and the ability to support a 24/7 security environment through on-call participation.

Key Responsibilities

• Manage the daily customer requests for changes to their security infrastructure.
• Prepare changes for security devices such as firewalls, intrusion detection and prevention systems, identity access management etc.
• Participate in new customer integration projects and services and prepare implementations.
• Reviews and interprets security alerts and provide diagnostics in the management of incidents to support clients.
• Depending on the nature of the security threat, assess and develop mitigation measures to ensure that appropriate treatment is applied, and ensure that customers are informed.
• Take proactive measures to manage all perimeter security equipment or associated components which may be interrupted or affected as a result of threats or vulnerabilities.
• Configure, install, manage and maintain security devices and provide general information and recommendations on security best practices.
• Develop documentation associated with maintenance releases and keep them updated.
• Observe security management best practices.

Critical Qualifications

• Completion of University or College program in Computer Science; or 5 years of equivalent industry experience in the information systems field.
• Demonstrated experience designing, implementing, and troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design.
• Practical experience recognized in the implementation, daily management and troubleshooting firewalls from multiple vendors.
• Proven experience in the daily management and troubleshooting of intrusion detection and prevention systems (IPS).
• Experience in troubleshooting security solutions including authentication capabilities, authorization, and encryption as well as securing devices access.
• Experience translating complex and ambiguous problems into actionable components.
• Ability to work on multiple clients and multiple technologies.
• Be able to work under pressure (required during incidents).
• Good communication skills, writing and presentations. Self starter with excellent organization and interpersonal skills.
• Excellent communication skills in both English and French (written and spoken).

Preferred Qualifications

• Hands-on security certifications from major vendors.
• Experience working with the following security management consoles of Checkpoint, Juniper, Cisco, Tufin, Fortinet, Mc Afee, Arcsight etc.
• Knowledge of offensive and defensive security operational tactics.
• Understanding of NIST, ISO 27001, ITIL, SAS70 (or 5970) and/or other compliance frameworks.
• Knowledge of security information events management (SIEM).