Business Intelligence

Data Integration Business Analyst, Solution Advisor, Contract

Req Id: 254896 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.


Are you a creative technical business solution advisor with a knack for problem-solving and getting things done?

Would you consider yourself someone who is passionate about quality and takes ownership of deliverables?

Do you want to work with best in class technology and tools in BI?


If you answered “YES” to all of these questions, this could be the job for you!


Job Function:

At the core of the position is delivery of documentation required for the project to meets its intended benefits and help continuously improve customer experience. 


Qualified candidates have experience in helping define projects, collecting and writing detailed system specifications and data modeling and design requirements, writing detailed functional and test specifications, test plans and test cases, and coordinating efforts to scope, schedule and cost working closely with the project PM.


The candidate is comfortable working in an unstructured environment and has the leadership skills to focus efforts in times of ambiguity and provide appropriate recommendations to deliver on time.


Key Requirements:

  • Understand the business scope.
  • Strong analytical skills with ability to collect, transform and present very large number of events and facts into concise, formal and coherent set of requirements and/or business rules.
  • Strong Business Intelligence knowledge of principals, trends and customer experience.
  • Ability to produce very clear and precise instructions for developers (System Requirements Specs document and then pseudo code, formulas, etc.)
  • Strong math skills to create and optimize complex calculations required for KPI definition.
  • Be creative finding ‘out of the box’ approach and optimal lower cost solutions.
  • Ability to memorize large numbers of various facts and tales provided by multiple people with ability to summarize and document them quickly and provide meaningful ‘on the spot’ recommendations. 
  • Strong communication skills and ability to work with people with various skills (technical and non technical) Adapting communication to different audiences including executives.
  • Solid problem-solving skills and the ability to make sound decisions and recommendations
  • Detail-oriented and the ability to work with minimal supervision.
  • Ability to work with large and complex data sets; Understand database systems and data models, and create data flow diagrams
  • Manage multiple concurrent projects and priorities.


Preferred Competencies and Qualifications:

  • 3-5 years in a Business Analyst role; familiarity with technology
  • Working knowledge of Oracle, Teradata, SQL Server databases to provide queries optimization.
  • Strong data modeling skills with ability to find the right compromise between normalization level and queries performance and usability.
  • Strong Teradata SQL or T-SQL programming (queries and store procedures).
  • Big Data Hadoop knowledge, experience with Microstrategy and tableau.
  • Basic SAS (Enterprise Guide package) knowledge – ability to access and query data.
  • Strong documentation and in-docs presentation skills – ability to produce clear and easy to understand documentation, detailed process flows, illustrated calculations components, data models chart etc.
  • Great sense of humor.




Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Contractor 
Job Status: contractor 
Job Location: Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : Montreal 
Application Deadline: 07/06/2020 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaON, Toronto


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