IT Technician 1, contract 6 months, Bell Media

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Date: Jan 12, 2018

Location: Toronto, ON, CA

Company: Bell

Req Id: 187470 


Bell is a truly Canadian company with over 137 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media, including CTV — Canada's #1 television network, and the country's most-watched specialty channels. It is a critical component of Bell’s commitment to leverage strategic investments in broadband networks to offer Canadians the best available content on any of the four screens they choose: television, smartphone, tablet and computer.


Position: IT Technician 1, contract 6 months, Bell Media

Job Status: Temporary Full-Time

Location: 260 Richmond St W, Toronto (Ontario)

Salary: Group F - Commensurate with qualifications and experience

Hours of Work: Rotating, weekly after hours on-call duties



Name and description of the hiring department:

Information Technology Department

Job Duties / Accountabilities:

  • Answers telephone support requests
  • Assumes responsibility for tasks assigned to them and ensures proper technical solutions have been applied
  • Participates in system maintenance, upgrades, etc
  • Prepares computers for new and existing staff members
  • Participate in computer moves
  • Supports boardroom equipment and presentation setups
  • Supports corporate email on mobile devices
  • Installs / upgrades business applications
  • Supports remote access (Citrix, VPN, WAN) to business applications
  • Work with users and other technical personnel to resolve problems
  • Creates and updates technical documents for knowledge database

Essential Qualifications / Competencies:

Minimum of 2 years experience with:


  • Troubleshooting IT issues for Windows 7 workstations and MS Office 2010
  • Knowledge of network technologies (TCP/IP VPN, DHCP)
  • Knowledge of Business apps (Reppak, IBMS, Borealis, InfoSys, MicroBBM)
  • Experience with mobile devices and (McAfee EMM/BES)
  • Experience using SCCM (remote control console)
  • Experience with Exchange Management Console – (2010)
  • Experience with Active Directory
  • Experience with HP Service Manager
  • Strong time management and organizational skills
  • Strong communication skills and ability to work well under pressure

Preferred Qualifications / Competencies:

  • Diploma or Degree in Computer Studies or related field an asset

Working Conditions:

  • Office environment, business casual attire
  • Must be able to lift 30lbs (13.6kg), to move computer equipment




Bilingualism is an asset (English and French)


Additional Information:

Position Type: Union
Job Location: Canada : Ontario : Toronto
Application Deadline: 01/23/2018

Please apply directly online to be considered for this role.  Applications through email will not be accepted.


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: CanadaONToronto

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