Product Management, Supply Chain
Jan 13, 2023

Product Manager, Consumer and Media Services

Req Id: 400031 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology



The Role:

The Consumer and Media Products team is seeking a customer-focused product manager with a proven track record of successfully building and delivering consumer and/or media products & services. As a Product Manager, you will champion the product development life cycle while collaborating with other high-performance professionals across business units. Reporting to the Senior Product Manager, the Product Manager will develop innovative and differentiated products and services, interfacing with stakeholders while managing and supporting the product portfolio.
Your Key Responsibilities:

•    Lead the development of new consumer and media products including developing product requirements, concept design and architecture strategy in collaboration with multiple business units (i.e. IT, network technology, billing, customer care, and marketing)
•    Engage and influence cross-functional teams to deliver complex customer-focused products and services
•    Create and document product scope/requirements, roadmap/vision, project schedules/milestones, and operation workflow
•    Support business case justification for new product investment through ideation, funding, design & execution
•    Define customer-focused launch strategies, post-launch support, reporting and analytics
•    Manage product releases & define take-to-market activities (Customer support, client care, testing, and operating plan) and post launch management
•    Track and analyze performance of solutions through the various stages of the product lifecycle and identify opportunities or areas of improvement
•    Assesses market competition and make recommendations based on market research & competitive intelligence
•    Monitor and understand market evolution with 5G, customer and channel feedback, competitive landscape, industry trends, evolving customer needs and translate them into opportunities for growth
•    Develop new business models and operating plans with product and technology evolution
•    Manage partner relationships including contract negotiations, validating technologies and managing roadmaps



Your Key competencies:

•    4+ years of practical end to end experience in product management and/or business development
•    Excellent interpersonal & collaborative skills with a strong track record of influencing and engaging teams to execute in 'first-of-a-kind' business conditions
•    Technically inclined with an interest and ability to understand how to leverage technology to solve real-customer problems
•    Advanced problem solving and analytical skills, ability to translate quantitative data into qualitative analysis
•    Self-starter, with the ability to drive projects with limited supervision and manage multiple deliverables in an organized manner
•    Detail oriented with an ability to analyze complex and ambiguous information to provide insights and solutions
•    Excellent written and oral communication skills
•    Experience building executive-level presentations and to deliver recommendations with confidence
•    Solid MS Excel, PowerPoint, Word and other digital virtual communication platforms (i.e. Jira, Miro, etc)

•    At least 4+ years of Product Management experience or relevant business experience
•    Experience in AGILE methodology is an asset
•    Working knowledge of Consumer/Media products, Bell services & Internal Bell systems is an asset.
•    Experience with 5G technology and emerging consumer use cases (gaming, extended reality) is an asset


#LI-SS1 #Tech #Talent



Adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: Regular Term - Full Time 
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto 
Flexible work profile: Mobile
Application Deadline: 01/30/2023


All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaON, Mississauga


Bell, one of Canada's Top 100 Employers.