Product Owner
Req Id: 422027
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
Summary
The Wireline Product team is a high-performance team driven by a culture of pride. We are on the path to transform customer purchasing journey experiences. We focus on making it easy for our customers to buy Bell solutions and in parallel ensuring seamlessly operational support for our team members. We are an inclusive, supporting and highly collaborative team of business experts. We focus on a customer centric model of solving problems and invite constant flow of business improvement ideas.
We are seeking individuals with a passion for technology, a mindset to think outside the box and a continuous drive to improve the customer experience.
The Product Owner (PO) owns their team’s product/sprint backlog and is the single point of contact to the development team for user story details for the Bell Parter Platform and Unified Pricing Manager. We are looking for someone who is proficient with priority scheduling and making data-driven decisions. You will manage the day-to-day tasks for the development team and coordinating projects with the Product and Program Managers. You will ensure that projects are estimated accurately and delivered on-time. You will participate in Agile ceremonies and commit to collaborative problem solving and quality management.
Key Responsibilities
- Translate business needs into clear technical requirements and acceptance criteria
- Facilitate effective communication between stakeholders to ensure alignment on goals, priorities, and deliverables
- Drive and lead discussions with both business and technical teams to ensure a shared understanding of objectives
- Maintain, review and prioritize the team’s backlog for iteration/sprint planning, including user stories for new product enhancements as well as defects and performance user stories
- Lead Agile ceremonies, including sprint planning, refinements & business demonstrations to optimize team collaboration and performance
- Participate in IT development discussions, contributing to technical feasibility assessments and decision-making
- Monitor progress, identify roadblocks, and proactively resolve issues to maintain project momentum
- Act as a subject-matter expert for the product, ensuring the team delivers high-quality, scalable solutions that meet business needs
- Contribute to the development of quality test plans and participate in testing processes
- Provide regular status updates to Project Team and Senior Management
Critical Qualifications
- 3+ years of relevant product owner or product management experience in an Agile software product development environment
- Bachelor's Degree or equivalent experience
- Experience with Agile backlog/project management tools
- Analytical skills with demonstrated ability to identify/analyze/synthesize product use data
- Proficiency with Microsoft Office Suite & project management tools such as Jira and Confluence
- English required: interaction with English speaking stakeholders across Canada
- Requirement elicitation and proven writing skills including the ability to write concisely and clearly for different audiences
- Scrum Product Owner certification (CSPO) preferred
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Quebec : Montreal || Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 02/13/2025
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.