Program and Database Manager, Bell Authorized Agents (OSL)

Date: Jun 4, 2019

Location: Toronto, ON, CA

Company: Bell

Req Id: 236107 



Company: Bell Authorized Agents (OSL)


The Role

As an OSL Program and Database Manager you will be responsible for tracking and meeting key deliverables on a project-by-project basis as they progress through their lifecycle.  Ensuring Bell services are available for end customer installation at the required time is critical to Bell’s success in this market segment. The successful candidate will maintain a database with accurate information to allow for site tracking, reporting and prioritization.  Key deliverables will be met by working with various internal and external stakeholders such as Bell Sales & Marketing, Bell Network and the Builders / Developers constructing the residential locations. Understanding the needs and changing timelines of the residential Builders and Developers and working with the internal Bell teams to deliver under tight timelines is a crucial component of the job.  


Key Responsibilities

  • Build and manage/update site entries in a database
  • Review database accuracy and correct identified errors
  • Communicate on a regular basis with internal and external stakeholders to obtain updated site information
  • Conduct industry research to identify future projects, key trends and areas of opportunity
  • Prepare reports for planning and prioritization across geographical, segment and timeline filters
  • Co-ordinate information sharing across internal teams to ensure alignment on key milestones
  • Build strong working relationships with all stakeholders
  • Build and improve processes to drive increased speed x accuracy 



  • University degree, ideally in a business or engineering discipline
  • Proven track record of database management used to successful track and meet key milestones throughout a project lifecycle
  • Strong analytical capabilities
  • Excellent planning, prioritization and execution skills
  • Demonstrated ability of attention to detail in complex projects
  • Ability to build relationships quickly and use influence to accomplish tasks
  • Excellent written, oral, presentation and communication skills
  • Strong problem-solving skills, independent thought leadership
  • Excellent time management skills and a proven ability to meet tight deadlines
  • Bilingualism is an asset (English and French)


About the Company:

OSL, a Bell Authorized Sales Agent, is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate people who are looking for their next challenging career move. Our people reflect the professionalism and willingness to adapt and learn new skills that make OSL a leading sales and operational organization.



Bilingualism is an asset (English and French)


Additional Information:

Position Type: Contractor
Job Location: Canada : Ontario : Don Mills
Application Deadline: 06/28/2019

Please apply directly online to be considered for this role. Applications through email will not be accepted.


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: CanadaON, Toronto

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