Senior Infrastructure Manager

Date: Jun 11, 2019

Location: Toronto, ON, CA

Company: Bell

Req Id: 235798


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

The Bell IT team uses emerging technologies, Agile and DevOps to design and build innovative solutions that enable Bell’s communications services for businesses and consumers. We’re looking for creative problem-solvers who are curious, collaborative and ready to be on the leading edge of technological transformation.  

Who we are:

Within Bell IT, Next Generation Data Centre Technologies are blazing the trail of our transformation. Every day is a new opportunity to experience new technology projects. . We are seeking a creative and innovative Senior Program Manager who will help us shape and build our future.


Bell is changing and we are seeking new talented individuals to accelerate this transformation. Gone are the days of the traditional telecommunications, today is the era of innovation. Be ready to experience fun, to explore new technologies and learn every day.


If you love… 

  • Community. Ours is awesome. You will interact with peers in an Agile environment, work in an open space and participate in numerous team building activities
  • Technology exploration. You will build the strategy and evolution of existing services, as well as future architecture
  • Automation. You will have plenty of opportunities to destroy manual tedious tasks
  • Coloring outside the lines. You will have the opportunities to influence change.

And you want to…

  • Grow your career, contribute your ideas to changing products and services while having some fun
  • Be at the forefront of deploying new technologies driving change into the organization
  • Openly expose problems and turn them into learning and team bonding experiences
  • Put the interest of the team first

…then, you are the perfect fit for our team! We want to get to know you.
We are seeking:
Senior Program Manager who is a natural leader and facilitator, who is driven, organized, detailed oriented and enjoys developing business process to eliminate ambiguity. An excellent program/project manager communicating seamlessly with all levels of the organization. He/She will be adept at facilitating actions, resolving conflicts, managing relationships and influencing others to perform at the highest level. Under pressure, this person will mobilize their team as one unit to tackle any challenge.

What you’ll work on:

  • Collaborate with teams to develop strategic blueprints and set roadmaps with process flows, TCO analysis, business requirements, architecture designs, implementation schedules and validation plans prior to any engineered solution deployment.
  • Lead cross-functional teams to execute a seamless products launch including “factory” start-up, ramp up and delivery to stakeholders. Key team members include architects, technologists, business analysts, operation administrator, vendor partners and finance.
  • Develop pre-launch and ramp up build plans with metrics that lead the team to work strategically and efficiently. Pivotal metrics are volume, schedule, cost, quality, availability and time to deploy.
  • Establish Quality programs and control plans for early detection of issues and to ensure highest level of Quality and Reliability is consistently delivered.
  • Develop metrics to measure the team’s progress and success at deliver on commitments. Act as the Operations technical lead in communicating project readiness and identifying risks.
  • Take on the role of preproduction operations manager including developing build mission and schedule, hosting the daily morning meeting and driving resolution of build issues technically & operational.
  • Coordinate the phase out of obsolete technologies and processes with the launch of new technologies.

Who You Are:

  • Passionate about team environments  & Promote good working relationships
  • Make things happen, with the proper sense of urgency 
  • Analytical and detailed oriented; an excel Ninja
  • Great written and communication skills
  • Ninja Master Knowledge of Project Management and Agile Delivery
  • A candidate with a strong interpersonal, oral and written communication skills (a good sense of humor is a bonus)
  • Highly skilled  in project &  talent management
  • Inspire others through your leadership
  • University degree in computer science/Engineering or Information Technology
  • If you have one of these, it’s even better:
  • Experience with container environment: Docker, DockerSwarm, Kubernetes (because new stuff is fun!)
  • Experience with Cloud technologies – Azure, Google Platform, AWS, etc.


Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.


Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal 
Application Deadline: 06/28/2019 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaONToronto

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