Senior Manager, Partner Sales Acceleration & Operations (IS)

Summary

As the Senior Manager of Partner Sales Acceleration & Operations, you will be the architect of our technology re-sell business for Bell Business Markets. You will be responsible for designing the strategy, optimizing the operational framework, and enabling our sales teams and partners to drive revenue growth. This role sits at the critical intersection of partner strategy, sales enablement, operational excellence, and sales acceleration. You will create a seamless and powerful channel that amplifies our go-to-market efforts, ensuring our re-sell motion is efficient, scalable, and delivers exceptional value to our customers and partners.

Key Responsibilities

• Partner Business Strategy: Develop and own the comprehensive go-to-market strategy for the Partner (IS) re-sell business. Conduct market analysis to identify and prioritize key vendor partnerships and growth opportunities that align with broader company objectives.
• Sales & Partner Enablement: Design and implement enablement programs, playbooks, and tools to equip direct sales teams and partners. Develop clear rules of engagement, deal registration processes, and support systems to drive co-selling success and eliminate channel conflict.
• Operational Excellence: Establish and continuously optimize the end-to-end operational cadence for the partner business. Support ongoing projects to streamline and automate key processes, including quoting, ordering, and partner support, to ensure a frictionless experience for all stakeholders.
• Business Performance & Analytics: Define and monitor Key Performance Indicators (KPIs) that measure the health and success of the business, including operational efficiency, partner engagement, pipeline velocity, and profitability.
• Provide regular, data-driven insights and strategic recommendations to leadership.
• Partner Sales Program & GTM Execution: Collaborate with the Strategic Partner team to translate high-level partner business plans into actionable sales programs and go-to-market initiatives. Develop and manage the execution of joint sales plays, field enablement, and incentive programs designed to accelerate pipeline and revenue.
• Cross-Functional GTM Leadership: Govern the execution of the partner re-sell motion across the business. You will drive alignment across key stakeholders including Sales, Finance, Legal, Operations and Product stakeholders to ensure seamless execution, resolve bottlenecks, and maintain strategic alignment with the program's sales and operational goals.

Critical Qualifications

• 5+ years of progressive experience in partner strategy, business operations, sales enablement, or alliance management within the enterprise technology sector. A proven track record of designing, building, and scaling a successful channel or partner program is essential.
• Bachelor's degree in Business, Finance, Marketing or a related field. 
• Demonstrated ability to lead through influence across a matrixed organization. Strong capability to build consensus and drive initiatives with both internal and external stakeholders without direct authority.
• Deep understanding of go-to-market strategy, channel economics, and process optimization. Possesses the systems-thinking ability to connect high-level strategy to detailed operational execution.
• AStrong analytical skills to interpret complex business data (operational, financial, and sales) to measure performance, identify trends, and make data-driven strategic decisions.
• Exceptional communication and presentation skills, with the ability to effectively articulate complex strategies, operational plans, and value propositions to sales teams, executive leadership, and external partners