Product Management, Supply Chain
Sep 29, 2022

Senior Product Manager, Consumer IoT, eSIM and Network-Enhanced Services

Req Id: 382985 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.


If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 


The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

The Role:

This is an opportunity for a customer-focused product leader to deliver on new and innovative product introductions in the telecommunications industry, The Consumer Services team is focused on the development and management of leading mobile solutions that serve the needs of our customers. Our Senior Product Managers are tasked with growth opportunities that will drive Bell Mobility to maintain a leadership position in consumer services in Canada.

 

The successful candidate is tasked with all aspects of the product development strategy, services development and management of the Consumer IoT, eSIM and Network-Enhanced Services portfolio for Bell Mobility.  Reporting to the Director of Consumer Services, the Senior Product Manager is an integral component in driving Bell Mobility’s growth by working closely with all product, technology and marketing teams to manage the services and partners that help Bell to build a robust product portfolio and achieve overall wireless data objectives. You will support a team of Product Managers and be tasked with defining, managing and launching next generation consumer products, services and enablement platforms to build and grow the business in a dynamic and fast-paced work environment.

 

Performing this role involves leading product strategy, development and management activities to deliver innovative and differentiated products and services leveraging Bell network assets, 5G technologies and partnerships, effectively building relationships and leading cross-organizationally, working with multiple business units to drive new consumer initiatives, and managing and supporting the product portfolio budget, revenue and costs; all with the customer experience being paramount.

 

Responsibilities: 

  • Lead consumer product development for IoT, eSIM and network-enhanced services including developing product requirements, concept design, release management and architecture development of new services
  • Own the P&L for the product portfolio and drive a multi-year vision of the product lines, including the product strategy, roadmap, revenue plans and monetisation concepts
  • Monitor and grasp market evolution for the portfolio, customer and channel feedback, market landscape, industry trends, evolving customer needs and translate them into opportunities for growth
  • Prepare business case justification for new product investments; support through all stages of ideation, funding, design and execution
  • Identify launch strategies and lead take-to-market activities and post launch management (customer support, client care, testing and operating plans)
  • Establish and ensure the portfolio achieves defined business goals, including OKR reports to monitor product life cycle. Develop models to forecast business case scenarios and identify analytical insights that drive revenue 
  • Collaborate with and lead cross-functional teams from various technical, business and marketing disciplines including across Bell business units to influence, define, develop, manage and execute on key projects, new service launches and marketing initiatives for complex customer-focused services
  • Develop and maintain relationships with best-in-class partners to support product ideas and requirements, resolve issues and capitalize on growth opportunities to deliver customer-focused services with execution excellence

 

Experience / Core Competencies:

  • Minimum 7 years of experience in product management and business development for consumer products and services
  • A bachelors or Masters degree in Business, Marketing, Engineering degree, preferably at the graduate level or equivalent experience in telecommunications or technology industries
  • Solid business acumen and a good understanding of wireless technologies and mobile products including how to leverage technology to solve real customer problems
  • Experience in working in a Matrix organisation in a Product Development function
  • Self motivated individual, with a demonstrated ability to execute on strategies, build and manage consumer products and deliver results in a performance based culture and large matrix organization
  • An ability to excel in an ambiguous and innovative product ideation and creation environment, building relationships, influencing and engaging teams to innovate and execute in 'first-of-a-kind' business conditions
  • Strong communications and presentation skills, with an ability to effectively evangelize and steer complex discussion internally and externally and get buy-in from all levels including Senior Executives
  • Experience with developing and leading high performing teams
  • Strategic thought leadership, as well as analytical and financial aptitude with a strong track record in achieving business goals
  • Financial acumen and understanding of industry metrics and drivers, with an ability to assess complex and ambiguous information to provide insights and solutions through multiple source data and framework
  • Strong command in MS Excel, PowerPoint, Word and digital virtual communication platforms (i.e. Jira, Miro, Slack, etc.)
  • Experience with 5G technology or consumer IoT & eSIM is an asset

#talent #tech #indeed #LI-JW1 #LI-Hybrid

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Quebec : Montreal 

Flexible work profile: Mobile
Application Deadline: 10/05/2022 

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

 

Created: CanadaON, Toronto

 

Bell, one of Canada's Top 100 Employers.