IT and Network Engineering
Jun 8, 2022

Sr. Manager - Business Intelligence - Reporting & Analytics

Req Id: 365311 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.  

We’ve created a brand new team for our Small and Medium Business customers.  Our team sells the best Internet, TV and Wireless services across Canada.  Using industry-leading, cutting-edge solutions in IoT and 5G we power Canada’s business growth.  If you're an innovative, collaborative, and performance-driven professional who wants to play a key role in a winning culture, now is the time to join our team! Opportunities to build something of this scale don’t come around every day – get in on the ground floor!


Our Business Intelligence Team within SMB provides reporting and analytical insight to Marketing, Sales and Product teams to support day-to-day operations and strategic planning. The team plays an integral role in decision-making at multiple levels of management through complex analyses, predictive modeling, data definition and standardization, data mining, reporting, as well as sourcing external data from 3rd party relationships. 


Do you know someone who would be perfect for this opportunity? If you refer a qualified candidate who is not a current Bell employee and they are hired, you may be eligible to receive a referral bonus!  Simply look for the referral hashtag in the job description to see if this role qualifies.


The Role:

Reporting to the Director, Business Intelligence, this role will lead a team of BI professionals responsible for the delivery of reporting and analytics. You will deliver solutions that enable our strategic roadmap, establish governance across the BI requests, and drive best in class practices within BI.


The applicant will be responsible for the design and delivery of programs with speed and accuracy. It is imperative that the candidate is strategic, analytical, with the ability to think outside the box, and drive new unique approaches in a collaborative manner with all business units and levels. 


This role is a mix of project management, technical skills (SQL, SAS), and business analysis (data discovery, business rules, root cause analysis). You will bring significant experience and knowledge of business intelligence reporting and analytics. This foundational background will enable you to help us discover value from our data.


Key Responsibilities:

  • Lead BI professionals to support our BSMB segment to achieve their objectives
  • Present key findings to management teams and business stakeholders
  • Effectively engage and influence cross-functional teams to deliver highest level of quality on all projects
  • Engage and build strong relationships with stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions.
  • Instill a performance culture, a sense of shared purpose and the collective skill sets needed to deliver business goals
  • Know your strengths and build a team with complementary abilities by attracting and developing the right talent
  • Foster excitement for what’s next by building and communicating the case for change
  • Champion BI capabilities and create advocacy for the Business Intelligence team to our business partners and senior management
  • Lead the identification, planning, development and implementation of enhancements to key reporting and analytics
  • Develop and enforce standards around documentation, development and overall quality of deliverables


Critical Qualifications & Competencies:

  • Bachelor’s/Master’s degree in Mathematics, Statistics, Engineering, Business Analytics, Information Technology, Computer Science and/or related fields or experience
  • Ability to work in a fast paced environment and manage multiple requests through effective prioritization
  • Strong problem solving skills and demonstrated ability to be highly creative in formulating solutions
  • Excellent presentation skills
  • Structured and proactive with the need to quickly execute agile development
  • Resourceful, autonomous, disciplined self-starter, with the ability to work independently and as part of an extended team
  • Passion for uncovering business needs, identifying opportunities, and aligning efforts to ensure timely implementation
  • Knowledge of Microsoft suite including Excel and PowerPoint


Preferred Competencies

  • Significant experience and knowledge of Bell systems and data
  • Project Management Designation/Certification
  • Experience in business intelligence fields - strong analytical skills with the ability to collect, analyze, design and disseminate significant amounts of information with high attention to detail and accuracy
  • Solid understanding of the BI lifecycle including the design, development, QA, maintenance, and support stages
  • Knowledge of data marts and data design/architecture concepts
  • 5+ years of experience in the data management discipline covering the data development, reporting, and analytics space
  • Experience in technology companies and/or telecom networks
  • Hands on machine learning and AI experience strongly preferred



Additional Information:

Position Type: Management 
Job Status: 
Regular - Full Time 
Job Location:
Canada : Ontario : Toronto || Canada : Ontario : Ottawa || Canada : Quebec : Montreal 
Flexible work profile:
Application Deadline: 06/30/2022 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaON, Toronto


Bell, one of Canada's Top 100 Employers.