Student, TSF Operations Support, Astral Media
Req Id: 430046
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Summary
The TSF Operations Assistant is primarily responsible for creating planned and reactive maintenance work orders and the timely dispatching to the respective contracted maintenance provider. The TSF Operations Assistant is also responsible for following up with the maintenance provider to ensure timely work order closure according to defined service level agreements.
Key Responsibilities
- Assists the TSF Operations Coordinator by utilizing system based work order management tool (Workforce) to generate planned and reactive maintenance work orders
- Dispatches work orders to maintenance service providers
- Monitors work order completion with all maintenance providers to ensure that work orders are completed in a timely matter
- Assists the TSF Operations Coordinator with work order reconciliation and preparation of overdue work orders status (Aging KPI Report)
- Assists the TSF Operations Coordinator with work order escalation & maintenance provider follow up
Critical Qualifications
- Prior operational experience in a work order based system environment, an asset
- Strong IT skills (Excel, MS Office, Quattro, SAP, etc.)
- Demonstrated ability to analyze data and drive required actions
Preferred Qualifications
- A strong knowledge of the City and its internal geographical boundaries
- Task orientated with high attention to detail
- Strong communication and motivational skills
Additional Requirements
- Strong interpersonal skills
- Team player
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status: Student (12 months contract)
Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 07/02/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
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Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
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