Customer Service Representative, Summer Student, Cablevision

Date: May 30, 2019

Location: Val-d'Or, QC, CA

Company: Bell

Req Id: 232228 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.
 

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 
 

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
 

 

Status: Summer Student (Temporary Full Time)

Start Date: May 2019

End Date: August 30, 2019

 

Customer Service Representative, Cablevision, Non-mgmt

The service we provide is the foundation of Bell's competitive advantage and a critical step in achieving the company's goal: that Bell be recognized by customers as Canada's premier communications company.

 

You are someone who:

  • Can interact easily with customers
  • Has strong communication and problem-solving skills
  • Is a team player

 

Your time will be spent tackling the following challenges:

  • Answering customer calls regarding sales, billing, claims and various requests concerning Cablevision products and services
  • Checking the accuracy of information contained in customer files and making any necessary corrections
  • Promoting the company's different offers
  • Performing any other related tasks

 

The selected candidate must have:

  • A High school diploma is required
  • Pertinent customer service experience
  • Solid knowledge of the Microsoft Office Suite and the Internet
  • Good Knowledge in English

 

Working conditions :

  • Work location : 45 Hôtel de Ville blvd, Val D'Or
  • Work schedule: Monday to Friday between 8h00AM-5h00PM
  • Availability to work evenings
  • We offer excellent working conditions and a competitive salary

 

Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Non Management 
Job Status: Summer Student
 
Job Location: Canada : Quebec : Val-d'Or 
Application Deadline: 06/10/2019 

 

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.

 

Created: CanadaQC, Val-d'Or

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