Field Service Technician, AAA

Date: Jun 10, 2019

Location: Winnipeg, MB, CA

Company: Bell

Req Id: 236184


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AAA Alarm Systems Ltd., a Bell MTS Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.


The Service Technician is responsible for visiting customer premises to install and service our alarm products in a professional manner, providing a positive customer experience every time.



  • Install or repair security systems, alarm devices or related equipment, following AAA standards.
  • Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
  • Completing work orders for all calls attended and submitting them with time sheets on a weekly basis.
  • Tracking vehicle inventory to ensure equipped to complete the upgrade/service ticket, parts used are recorded properly and equipment requiring repairs is returned to shipping on a timely basis.
  • Provide customers with costs for equipment installation
  • Adhering and promoting AAA’s health and safety requirements
  • Maintain secure work environment by following safe practices: keep security information confidential
  • Prepare documents, such as customer information record or Master monitoring agreement



  • Demonstrated high level of customer service
  • Must be a graduate of a technical school or college, or have experience in the field.
  • Demonstrated ability to troubleshoot and repair alarm systems
  • Must possess a valid Manitoba Driver’s License and be willing to travel for work
  • Must be able to manage a physically demanding workload involving lifting and carrying, climbing, working aloft and in confined areas and working outdoors in all weather conditions.
  • Class “M”, Class “C”, and lift certificate considered an asset.


Bilingualism is an asset (English and French)


Additional Information: 
Application Deadline: 07/10/2019 
Position Type: Union 
Position Level: IBEW - 435 
Job Status: Regular - Full Time 
Job Location Address: 


Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.


Created: Canada, MB, Winnipeg

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